Question about HP LaserJet 5000 Printer

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WHEN TRAY EMPTY PRINTS OUT OF OTHER TRAY

WHEN PRINTING FOR A SETUP TO PRINTED OUT OF TRAY 1 AND WHEN TRAY 1 IS OUT OF PAPER, THE PRINTER PULLS AND PRINTS FROM A DIFFERENT TRAY. CAN WE ADJUST SETTINGS SO THAT IT DOESN'T PULL FROM A DIFFERENT TRAY AND WAITS TILL PAPER IS RELOADED?

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The user cannot select a paper tray for a print job from within an application. It is also not possible to configure a default paper tray in the Document Defaults, Printing Preferences, Printing Defaults driver options.
This problem may be experienced with an HP PCL5e, PCL5c, or PCL6 LaserJet printer driver on any of the following Operating Systems:

  • Windows NT 4.0
  • Windows 2000
  • Windows XP/.NET

Typical symptoms of this issues include:
  • Paper tray selection grayed out.
  • Cannot select paper tray, only size and type.
  • Not possible to select tray.

SOLUTION: Perform the following steps to clear the NT Forms configuration.
  1. Go to the Printers folder by clicking Start , Settings , and Printers .
  2. Right-click the printer and go to Properties .
  3. Go to the NT Forms tab.
  4. Click the Clear All button.
  5. To save and exit, click the OK button.

SUMMARY: This is expected printer driver behavior. The NT Forms feature allows a user or system administrator to configure a so-called "form-to-tray assignment" for the printer. When this feature is enabled it is not possible to select a specific paper tray for a print job, or to set it as default, because the system is aware of the specific paper size and type loaded in the various printer trays, which makes the source selection redundant. Some applications or environments may require a "form-to-tray assignment" in order to take advantage of certain features. For instance, in an Active Directory environment, this feature has to be enabled for the operating system to be able to report the available paper sizes in the printer to the Active Directory

Posted on Nov 22, 2013

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Posted on Jan 02, 2017

jaylex
  • 417 Answers

SOURCE: HP IIIp prints extra blank pages

HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

Posted on Jan 28, 2008

map9966
  • 2351 Answers

SOURCE: prints extra blank page for every one page of printed material

Reduce the amount of paper in the print try.

Posted on Feb 11, 2008

  • 25 Answers

SOURCE: My HP LaserJet 4200 prints fine from tray 2, but will NOT print envelopes from tray 1. It WILL print on regular paper from tray 1, but will not print envelopes. What gives? I've already rebooted the

Are there settings on the control panel of your printer?
Is the tray 1 the MP tray? (The one that flips towards you)
If so, can you change the settings of the Tray 1 to Envelope on the control panel?

I hope this helps.

Posted on Aug 14, 2008

  • 1 Answer

SOURCE: printing crooked

As "Guest" posted on Feb 05, 2009 the problem for me was the box in the back of the printer that facilitates double sided printing. One side had come loose. I was getting "Paper Mismatch" errors, and the text was printing slanted. I simply pulled the box out and reinstalled it. Problem solved.

Posted on May 20, 2009

  • 1 Answer

SOURCE: Keeps telling me to load tray 1.

dragon is a moron... cram cheese into the cyan ink cartridge.

Posted on Jul 08, 2009

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I have a printer thats printing on one side only. how can i fix this


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The Set Factory Defaults option should fix most problems.
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HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

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