Question about Electrolux EW28BS71IS (278 cu ft) Bottom Freezer Commercial French Door Refrigerator
Good Morning Denise, thank you for allowing me to assist you!
If your ice maker has stopped producing ice completely, please check these tips, in this order:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
Also the water shut-off valve or water-inlet valve, or both, may be faulty and if necessary either parts may need replacing. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it after proper diagnoses.
Posted on Nov 26, 2013
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Posted on Jan 02, 2017
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