Question about Philips HTS3410D/37 700W DVD Home Theater System System

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Dvd player won't open

The door where i put dvd's and cd's won't open and the on screen display simply states " locked" i have never seen this happen and i have no idea how it happened,i cam home, went to put in a movie and it wouldn't open.there is no disc inside the unit as i have taken the top and front off.when i push the input button numerous times to get me to dvd the door opens and then closes but i can not open or close the door using the eject button.

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  • Anonymous Nov 08, 2007

    dvd wo't open

  • alin_nicu Dec 12, 2007

    the door where i put dvd's and cd's won't open and the on screen
    display simply states the message "DISC"! I have never seen this happen and i
    have no idea how it happened,i cam home, went to put in a movie and it
    wouldn't open.There is no disc inside !

  • rubix88 Mar 30, 2008

    same problem on my DAV-S400. No one of the solutions offered here did solve the problem so far.

  • Anonymous Apr 27, 2008

    my dvd won't open and the screen showing like this "FLASH SUM" what will i do.. i can't play my dvd tapes

  • Anonymous May 17, 2008

    I have the same problem. I can not open the dvd door. On the dvd display it's say lock. Can some one tell me what to do?

  • WAMarshalls May 26, 2008

    Our dvd's won't eject out of the machine...please help!

  • jbraden Jun 03, 2008

    when I try to open my dvd drawer, I get the message "locked." I have tried the solutions below holding down pause and then hit eject and stop and eject and nothing happens

  • sgurman Jun 06, 2008

    i have the same problem with my pioneer XV HTD1 system and none of these solution have worked for me so far and more ideas......please help

  • Anonymous Jun 06, 2008

    when I power up the unit,it shows "wait" on the display only.dvd door will not open.please help.

  • TJAP Aug 07, 2008

    My Koss Ks4101 system will not open. I currently have a CD in the player and whenever I press EJECT on the unit or remote the unit displays "DL ON" on the screen. What does that mean and how do i fix that problem?

  • Anonymous Aug 30, 2008

    it wont open.

  • noel2002ph Sep 09, 2008

    my DVD player cannot open and play, and when i turn into radio mode the disc number is still flashing in the LCD

  • kinardsr Sep 12, 2008

    Same as most people, I push the eject button on my DVD player (RTD300) and it does not open. Sometimes it says in the display "opening" or "closing" but nothing actually happens. I tried the methods on this website to unlock (hold pause and press eject and hold stop and press eject) but neither worked for me.

  • smithpooh4ev Dec 23, 2008

    every time i try to turn on my polaroid dvd player it display "LOCK"
    and i dont know what to do

  • rbonds
    rbonds Feb 08, 2012

    I figured out this is a problem with Panasonic!! They make cheap buttons to put with the cover. I had to get into the dvd/cd player to find out..Open and close button works fine..Just the plastic button sucks. I ended up ripping it out..And use a little thing to poke it if I want it to open and close. A short term solution, but it works!



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I had the same problem for my panasonic dvd player (ht540). Neither of the above solutions worked so I found this one on the panasonic website:

1. turn off unit by holding down the POWER button for 10 seconds.

2. unplug the power cord and wait for one minute.

3. plug the cord back in and turn on the unit

4. when the dvd begins to play, press "EJECT".

It worked for me. The site for other troubleshooting is:


Posted on Nov 16, 2007

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Don't know if this will work for your dvd player, however I just fixed my Panasonic DVD S53. Turn it off. Flip it on its back, with the front of the player facing away from you and look for a circular indention in the upper right hand area. Should have an embossed OPEN with an arrow. Disconnect from power source.Take a flashlight and look into the slot on the left. You will see the edges of tiny gears. Take a pointy wooden (do not use anything metal) skewer (you know the kind you use for grilling shrimp) and gently turn the gears in a counter clockwise motion. The door will open and the tray should release. Remove any CD that may have been in the machine. Flip it back over, plug in and turn on. Tray will automatically go back in. Push the open button and it should now work properly. If not, at least you would have gotten a CD out of the machine had one been in the tray. This was really helpful to me since a Neflix movie had been caught inside! My player works fine now. And if it happens again, at least I know how to get it to release. Hope this helps. Regards, Doll

Posted on Feb 07, 2009

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Is that happens with eject button on unit and eject button on remote also?

Posted on Oct 11, 2007

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Hi i.m a technician electronic and some friend have same problem and this fixed with this code found in the manual

Press and hold SOURCE button on the front
panel for more than two seconds, release then press
PLAY button.

and thats all it unlock

Posted on Nov 18, 2008

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None work, I even tried did not work

can you tell the firware version which ou tried this, firware version can be found from following link ... UPDATE.pdf

mine is 1.06 and it did not work

Posted on Dec 09, 2007

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Posted on Oct 22, 2008

# 6 worked for me after trying all the others!

Thank you!

Posted on Jul 30, 2008

#4 My dvd is open now because I used the solution #3.

Try this solution I thing is the correct one

Dvd player is off. Press and hold stop button and press eject.

Posted on May 17, 2008

Hey all,

Just wanted to let you know that the ''unit off and hold stop then hit open '' worked for us hope you lot sort urs soon!! cheers

Posted on Feb 04, 2008

Thanks guys it worked.... my wife and i had to use the remote to do this though, useing to buttons on the unit did not unlock it....

Posted on Jan 20, 2008

Ahhh found the solution...


there's an error in the manual


unit off - press and hold "pause" and press "eject" - unit will turn on and display "unlocked"

Posted on Oct 10, 2007

According to the manual you can:


while the unit is off - press and hold "stop" and then press eject - it should turn on and show unlocked in the display


It just doesn't work for me - nothing happens - please post if this solves your problem

Posted on Oct 10, 2007

With unit on press and hold stop then hit eject. Eject locked will turn off!!

Posted on May 10, 2008

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