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To be really honest, i mate services are the worst in most of the Asian countries. Even though you would find a Service Center, they might charge you so many bucks. Still, no guarantee. I am taking into consideration majority of people who have purchase i mate.
I had the same problem with my Jamin so sent if off to the technician who informed me the Jarmin's internal circuitry prevents the phone being charged when the battery is under a certain voltage so when you use a plug in charger because the battery has very low power it does not trip a circuit in the Jamin to start the charging process. The only solution to to take the battery out of the unit and charge it with a stand-a-lone charger. Hope this makes sense.
I have replaced XDA II Mini once, for sure XDA II mini and imate jam screen is same thing, i found this step by step guide for XDA IIs http://pdasmart.zftp.com/instructions/sx66_09.pdf its not the 100% instructions but hope it will help you.
I have had the same problem with my jamin and most of times soft resetting it via the button at bottom solves it. If it happens regularly, you might want to hard reset it. please make sure you backup your data and settings etc
Hi Alwyn, i had the same problem & had to reinstall everything & then it worked. However it does revert back to giving the same error code from time to time. I think its coz i bought my imate jamin from a firm in sydney over the internet. When i got it, it had no mms settings on it [i later discivered it was an 'import' so i had to delete all its software & reinstall everything from software off the net]. I've been through hundreds of dollars trying to solve this problem [i originally thought it was my desktop soo i bought a laptop to synch with & it did the same]. You just need to persist in re-setting up the bluetooth when it does it but remember to cancel all previous bluetooth settings.
I'll never buy an expensive phone off the net again - i'd prefer to pay $1000 from a shop rather than $900 of the net & have these problems.