Question about Maytag Neptune FAV6800AW Top Load Washer

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My neptune tl washer will not unlock

You push start button and nothing happens, push off button and it does not unlock

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  • 107 Answers

Try removing power source and opening door

Posted on Nov 22, 2013

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Posted on Jan 02, 2017

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SOURCE: maytag neptune tl

Code OP means lid is open. If it really isn't, then the problem is with the switch that sense whether the lid is shut or not. Could be bad switch or bad connection.

Posted on Jun 08, 2008

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SOURCE: my washer Maytag Neptune Model

my washer Maytag Neptune Model MAH3000AWW not working. After push the START button, the led just light up 3-5 sec then turn off

Posted on Sep 07, 2008

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SOURCE: code dc appears and has trouble draining and spinning during last 12minutes

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

Posted on Dec 15, 2008

  • 335 Answers

SOURCE: Neptune TL error code op

This forum member’s solution is going in the right direction I’m going to give you a bit more info to troubleshoot the issue if you want to DIY the repair. You have lost signaling from the left lid lock to the control board. The lid magnet could be out of position here is a quick check to try. Raise the lid then press Spin Only key, press on and you should throw the OP alarm to the console. With the lid open place a magnet on the left bumper as shown in this pic. If the OP alarm fails to clear we rule out the lid magnet as out of position.

Next step is to raise the washer top as shown on page 34 of the Service Manual
The Service Manual for reference. Sears Parts Direct for reference.
To raise the top of the machine insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

Disconnect the washer power cord. We can try to reseat the Left Lid Lock a couple of times to see there is there is corrosion causing a issue. Removing the plug is difficult so be careful. See page 34 of the SM, the plug you are going to reseat is shown in the pic on page 34 next to the tech’s thumb in that pic. After reseating a few times power up the machine try a Spin Only cycle, close the lid and hit the on button and see if the left lid lock is signaling the control board that the lid is closed. If you still take the OP alarm then it’s time to remove the left lid lock and inspect for corrosion or a broken wire on the magnetic reed relay. Some owners have found that corrosion has caused the soldered lead ends on the on the magnetic reed relay to break off. They can be soldered back on. See pic’s for corrosion issues and the lead that has broken off the magnetic reed relay.
Follow the SM to remove the left lid lock be careful when you release the tabs on the left lid lock case halves for inspection they break of very easy. Post back if you still need help. If you need to replace the left lid lock here is the part number 25001048 and a link, another. Good luck.

Posted on May 03, 2009

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SOURCE: Maytag Neptune Tl Spin settings

My Spin cycles keep cycling through, it seems to wash fine but is always beeping and changing through the spin selection.
Is it the control board, ribon cable, membrane??

Posted on Jul 24, 2009

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I have a Maytag Neptune TL ( Model # FAV6800AWW) washing machine does spend but clothes still soak after it done. when you spend it by hand, it only spend in counterclockwise.

Any error codes. What happens if you start a Spin Only Cycle witht the same load? Does the times stay stuck at xx minutes in the LED display and the machine constantely starts and stops?

The more info on your problem the better.

Do you want to DIY the fix? Google this; Neptune TL Washer FAV6800AWW see the 5th post down here for general info and the Service Manual. If you want to try to DIY the repair I will help.

Apr 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL, it won't unlock and still shows 22 minutes left to wash...I just would like to get in unlocked for now, and take my clothes out...Thanks you!

If the Lid Locks won't release you can release the Washer top from the base. You need a putty knife and press in to release the.

Un plug the washer from the 120VAC outlet.

Insert a plastic putty knife in line with the lid seam and

push in to release catches on the left and right side.
Yhe top cover is hinged at the rear.
See Pic fpr putty knife insertion point;

Ypu can get the Service Manual for here Neptune TL Washer FAV6800AWW

5 post doen in the sticky.

Apr 03, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL washing machine, it runs almost all the way through they cycle but on the last spin cycle it stops and the digital display shows LO. Can you help me?

LO error code:

Locked: Lid has failed to unlock -

the machine has repeatedly tried to

unlock the lid. Push lid closed to

make sure nothing from the inside is

pressing against the lid, preventing


Is that the issue? Have the Lid locks failed to release and you can't open the Lid?

Or have the Lid Locks released so you can open the washer lid but the error code LO remains?

If you want to DIY I will help you.

Google this Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum no cost and you can get the Service Manual from this site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues with the machine.

In that Sticky are other what I find to be common Service Repair notes for issues with the machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help. No cost to you for the support..........D*ick

Mar 03, 2011 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Butoons on contro panel don't work


I understand what you said. It sounds like your machine is the FAV9800A LCD Maytag Neptune TL. Is that correct?

If so try to power Cycle the washer control board by unpluging the washer 120VAC power for 30 seconds then re-power bach up.

If that dosen't clear the issue you may have a Control Board failure or issues with the KeyPad ribbion cable from the Console to the to the Control Board.

Here is the Service Manual for for the FAV6800A and your machine I believe FAV9800A. If you could confirm your model number.

Service Manual for reference. Sears Parts Direct for reference.......Rich

May 28, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag Neptune TL clutch problems- Class Action Lawsuit??

I sounds like this is a common problem with the Maytag Neptune TL after about 3-5 years. Mine finally went out yesterday after several months of bearings getting louder all of the time. It looks like the bearings and the controller are gone. What happened to washing machines that last 15 - 20 years?

Dec 07, 2009 | Maytag Washing Machines

1 Answer

When i push the start button on the remote nothing happens

I'm assuming you have a remote to lock/unlock your car with an added button to start the engine.
you need to have the doors in the lock position, then depress the lock button on the remote once then depress and hold the start button until the engine starts.diections should be on the back side of your remote.
hope this helps.
(this is how my GM car remote works)

Nov 03, 2009 | 2008 Buick Enclave

2 Answers

Neptune tl washer

You will need to replace your timer control.


Sep 28, 2009 | Maytag Neptune MAH5500B Front Load Washer

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