Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
SOURCE: My Kenmore Elite has an
F51 error code is beacause the computer board did not receive input from the motor on the bottom. Unplug the washer, pull the machine forward and tilt the machine back. On the bottom you will see a large white wheel with a silver allen screw in the middle I think it is a 6mm allen wrech that takes it off. Once you remove the screw and drop the white wheel, there will be a large coil of wires with 4 5/16 screws holding it on, remove these screws and drop the coils. On the right hand side you will see a connector with three wires , unplug it. Use sand paper or a scraping tool to clean all 3 male sides of the connectors. Reverse process to re-assemble.
Posted on Jul 11, 2008
The LOC code merely means the control responded and locked the door. You'll find a tech sheet under the top panel of the machine to help guide you thru the diagnostic process, which is fairly involved.
LOC means it thinks the control panel is locked. This gives the ERR indication when you push the buttons. To unlock it you need to hold down the Options and Select buttons together until it reacts.
I know this may seem silly but - On the top right back corner of your washer hit it with medium force with your fist, this helps.
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Posted on Sep 11, 2010
"F20" is a No Water Detect error. It is an indication that you either have no water coming into the washer, or very little water at all. If the pressure switch has not tripped after 6 minutes, the error code is displayed. This can be a potential problem with the following:
If you have NO water in the wash tub, check the following:
- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.
If you HAVE water filling the wash tub, check the following:
- Make sure you don't have a siphoning problem. Click the following link for instructions:
- Verify Drain Pump operation.
- Verify the Pressure Switch hoses are intact and connected properly.
- Verify wire harness connections at the pressure switch, inlet valves, drain pump and Central Control Unit (CCU).
To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Click on the following link to check the pump for obstructions:
To access the Pressure Switch - remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a plastic air hose attached. Verify the electrical connections are intact, and the air hose is attached and not cracked or leaking.
To access the Central Control Unit (CCU) - with the top panel of the washer removed, the CCU is located directly behind, and just above the rear of the wash tub. There should be a tech sheet directly behind the lower panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics and to verify the wire connections at the CCU. In addition, the tech sheet will also assist in how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.
F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.
If you remove the top panel, three screws in the back, you will have access to the pressure switch.
With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.
If the fault codes return after doing this, you will likely need to replace the pressure switch.
Also - please be sure to use He soap.
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Posted on Sep 26, 2010
It is more than likely the machine is not on level floor. Try levelling up with the feet and the aid of a spirit level.
Posted on Dec 09, 2010
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