Question about Canon PIXMA iP4000 InkJet Photo Printer

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Black will not print

I replaced all the ink tanks, after doing this the script would no longer print, only the colored picture (artwork) would print. It seems that anything in black will not print. Please Help!

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2 Answers

Re: Black will not print

Good info - I'm of to get myself a syringe and tube

Posted on May 30, 2008

Re: Black will not print

I am not sure if this will help but I will try. I have 4 types of Canon printers and 7 canon printers. I have had problems w/some of my colors not coming out. There are 2 ways that I've done. First is the simpler one. Just go to the printer maintenance and choose nozzle cleaning for the BCI3 or the Colors CMYK or for all. If after that you do a print check, not the printhead alignment, and the black still doesn't come out then the 2nd way is to pump it out of the printhead. The print check should give you an indication which of the black is not coming out. I checked over the net and see the IP4000 has 2 black cartridges BCI3 and BCI6. So we need to identify which of the black is not coming out. Based on the print check you can identify which of the black is clogged. I suggest you remove the printhead from the printer. The lever that holds the printhead should be just above or in front of the cartridges. I'm guessing that you may have used refilled cartridges before. Which might have caused the clog. But then even original inks under extensive use also has that problem. Not as fast though. You can choose to identity which of the 2 black colors are clogged or you can choose to just unclog the 2 black colors in the printhead. You can do this by getting a syringe and a plastic or rubber tube that has about 5mm for the inner diameter hole. Cover the round nozzle from the inside of the printhead and slowly pump out the nozzle. You should have tissue or newspaper under the printhead and make sure it less than an inch above the tissue or paper. That way you don't get splattered when the ink comes out. When the old ink has cleared out, put the cartridge back in w/ the printhead. Turn the printer off and on a 2-3 times so the printer can prime the tubes in the printhead. Do either 2 light or 1 deep cleaning. Then do a printcheck to see if the black will print.

I think you problem is only a clogged printhead. So you can do the light nozzle cleaning,or deep nozzle cleaning or you can flush out the printhead manually. This should open it up and I think it will be ok. If not, let me know. That's going to be a challeng for me.

Posted on May 09, 2008

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1 Answer

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Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement
If an ink tank is removed, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink counter. The low ink warning is only displayed properly if the ink counter is reset.
If infrared communication is performed in Windows XP or Windows 2000, the printer will not output the message asking for confirmation of ink tank replacement.
Reset the ink counter from the printer driver when you replace the ink tank.

1 Check the message, and click Yes.

Mistakenly clicking No instead, will prevent the low ink warning from functioning properly. If this happens, be sure to open the driver's Properties dialog box and manually reset the ink tank counter in the Maintenance tab.

2 Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and Color.
If you have not replaced the ink tank with a new one, click Cancel.

Resetting the Ink Counter in Printer Properties dialog box

1 Open the Printer Properties dialog box and click the Maintenance tab.
2 Click Ink Counter Reset.
3 Select the newly installed ink tank, then click OK

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Once you get home replace it with the others.


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