Question about Acer Iconia B1 7-Inch Tablet Black Dual Core A9 1.2Ghz, 512Mb Ram, 8Gb Emmc, Camera, Wi-Fi, Bt, Android 4.1

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Screen frozen and won't turn off

My tablet is frozen after only being on for a couple of minutes on Facebook.I tried to turn it off but now have the options to power off,aeroplane mode and silent mode on the top of the facebook page which is faded in the background.I tried the reset button but had no joy there either

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1 Answer

What do I do now to get my tablet lock icon unlocked?


If you tried sliding the lock icon and it doesnt move in any direction, chances are that the tablet is frozen. In that case, hold the on/off button for about 5 secs or until the tablet turns off (it will vibrate as it turns off, this is different than just pressing the on/off button) or offers you an option to shut it down. Wait a couple of secs, the tablet will show the booting screen and then allow you to work with it, not just showing you the lock as soon as you turn it on. If it shows you the lock without the booting screen shown first, this means that you didn't really turn it off properly. Try holding the on/off button longer.!

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1 Answer

I've followed your instructions on shutting down my tablet and trying to unlock the lock icon with no avail. What next?


If you tried sliding the lock icon and it doesnt move in any direction, chances are that the tablet is frozen. In that case, hold the on/off button for about 5 secs or until the tablet turns off (it will vibrate as it turns off, this is different than just pressing the on/off button) or offers you an option to shut it down. Wait a couple of secs, the tablet will show the booting screen and then allow you to work with it, not just showing you the lock as soon as you turn it on. If it shows you the lock without the booting screen shown first, this means that you didn't really turn it off properly. Try holding the on/off button longer!!

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1 Answer

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If you tried sliding the lock icon and it doesnt move in any direction, chances are that the tablet is frozen. In that case, hold the on/off button for about 5 secs or until the tablet turns off (it will vibrate as it turns off, this is different than just pressing the on/off button) or offers you an option to shut it down. Wait a couple of secs, the tablet will show the booting screen and then allow you to work with it, not just showing you the lock as soon as you turn it on. If it shows you the lock without the booting screen shown first, this means that you didn't really turn it off properly. Try holding the on/off button longer!

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1 Answer

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If you tried sliding the lock icon and it doesnt move in any direction, chances are that the tablet is frozen. In that case, hold the on/off button for about 5 secs or until the tablet turns off (it will vibrate as it turns off, this is different than just pressing the on/off button) or offers you an option to shut it down. Wait a couple of secs, the tablet will show the booting screen and then allow you to work with it, not just showing you the lock as soon as you turn it on. If it shows you the lock without the booting screen shown first, this means that you didn't really turn it off properly. Try holding the on/off button longer.

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1 Answer

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Hi Sibongiseni, The link below is a YouTube video showing how to fix your phone/tablet, Also there's video's down the right side of the link that may help as well....CHEERS..
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1 Answer

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1 Answer

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1 Answer

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1 Answer

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