Sir/Mam,
open the front door and close it , wait a sec
Power off the machine
Take the toner bottle out!
power on the machine NO TONER BOTTLE IN IT
when the machine ask for toner put it in properly if the nub on the bottle is damage replace it that is how the bottle is turned bye the machine so ensure it is not damaged and install the correct bottle and correct TONER. The code is a problem with toner motor system.
Btw, I’m available to help over the phone in case u need at
https://www.6ya.com/expert/normanj_7893313f0751935f
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