Brother HL-5250DN Laser Printer
Problem for Brother HL-5250DN Laser Printer

Status light is red and paper light blinking




By downtick on May 07, 2009

" "

The status light is red and the paper light is blinking even though the printer is full of paper.. can someone help..

Thank you

AlexSame problem here. It's not a paper jam problem as it prints OK from the MP feeder. It seems the paper out sensor is not being moved out of the way with paper in the tray. If I insert a rod up through a ho;le in the bottom of the paper tray to lift the paper up to the sensor it pulls paper from the tray & prints OK. Is there a spring or gear that's not engaging?
Comments:

May 16, 2009

- Not related to my problem, as stated it has already been isolated to the paper lift not being held high enough to engage the paper-out arm.

Solution #1

posted on May 07, 2009
Not Rated)

firesnake09

Rank: Wiz 
Rating: 83%, 399 votes
Alex,

To isolate the problem, please try the steps below:

Remove and re-insert the paper tray and then click Go.

Take the drum unit out of the machine and put it back in.


Here, I provided you a link that might help you:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000070/faq000170_007.html?reg=us&c=us&lang=en&prod=hl5250dn_all

Have a great day!







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Solution #2

posted on Oct 13, 2009
Not Rated)

AUT_COM

Rank: Apprentice 
Rating: 0%, 0 votes
The problem is caused by a gear's axis damage. If you pull out the paper tray and remove the lower tray completely, you can see a white gear in the middle of LEFT-HAND side wall. Its axis is broken and causes the gear loose.

To repair it, first power off and remove the power core, remove the toner and drum. Then, turn the printer to side way so that you can see the gear. Put a screw into the small hole used to hold the axis. You may need to first DRILL a hole in order to insert the screw if your screw is not tiny enough.

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