Question about Nortel T7316E 2-Line Corded Phone

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Names are different on voicemail and extentions how do I change them on the voicemail

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Hi Denise,
You should generally delete and re-add mailboxes when someone new takes over an extension. It allows the new person to customize the mailbox from scratch.

If all you want is to change the name, go:
Feature 983
Password: 1020000
Select Mbox
Enter the Mailbox number
Hit Next until you see the name, and then select change.
Enter in the new name, press next, and then hang up.

Posted on Jun 15, 2014

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Posted on Jan 02, 2017

  • 108 Answers

SOURCE: Extention Recorded Name

Your name is in the Company Directory if you chose this option when you first set up your mailbox. To change it AFTER you set up your mailbox, press feature 9 8 1, enter your mailbox password, dial #, press ADMIN ( or 8 ), display should read
Mailbox admin
GREET PSWD QUIT
dial 1, at the tone record your name, press # to end recording, press # to accept, press RLS
It will look like you are re-recording your greeting but you are recording your " voice " name. Good Luck. ...Mike

Posted on Aug 07, 2008

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