Question about Xerox Phaser 8500/DN Printer

2 Answers

Error Message 13.131.44

Printer boots up, makes lots of funny noises. Sometimes the display is upside down. It asks to replace the maintenance kit all the time even though it is quite new.Different error occuring. sometimes 13,131,44. sometimes 13,515,41. Can anyone please help?

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  • 208 Answers

13,131.44 The Preheater Thermistor circuit is open.

Posted on Dec 14, 2007

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Usually in most cases when anything is messed up on the display the whole display board with the bezel and the I/O board have to get replaced.

 

regards, Nick NCXI.com

Posted on Oct 16, 2007

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1 Answer

I am getting error 94,7000.00:114.36 on my Xerox 8570 Printer. It sounds like a lot of spinning on the maintenance kit when I boot it. Any suggestions?


You need to reset the inital alignment of the printer.
This process its perform at the start of the machine.
If u need the service manual
mail me at; impressaodigital.poa@hotmail.com

Sep 12, 2014 | Xerox Corporation Xerox ColorQube 8570DT...

1 Answer

I'm getting error 94,7000.00:114.36 on my Xerox 8570 Printer. It sounds like a lot of spinning on the maintenance kit when I boot it. Any suggestions?


The error is a Process Drive Fault. This may be a problem with the Process Drive's Gears.
You probably need to go through the replacement procedure again.
Xerox says to check if they are in their home positions. NOTE: Usually, manually tilting the head back and forth using Drum Maintenance Shaft should leave the Process Drive aligned.

Sep 12, 2014 | Xerox Corporation Xerox ColorQube 8570DT...

1 Answer

Xerox 8560 displays replace incorrect maintenance kit


Was this a new maintenance kit? If it was new, try putting the old one back in, if it reports the same message, the pivot plate will more than likely need replacing. If it displays the original message i.e, replace maintenance kit, then the fault is with the new maintenance kit. Do check you have been sent the correct maintenance kit for your machine, part number should be 108R00675 for standard and 108R00676 for the extended Phaser 8560 printer and Phaser 8560MFP kit.
If it is the original maintenance kit and the error just appeared, as I am assuming you will have already tried re-seating it, the problem is likely to be the pivot plate again.
Hope this helps.

Jan 22, 2011 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

80 scheduled maintenance


This issue is just like changing your oil or the timing belt on your car. If you don't fix it correctly it leads to other problems. So, be warned. :+)

Here's what the Lexmark KB says:

On the Lexmark T520/522 series printers, we recommend that the maintenance kit be replaced after every 250,000 pages. If possible, an authorized service technician should replace the maintenance kit parts on these printers.

On the Lexmark T620/622 series printers, we recommend that the maintenance kit be replaced after every 300,000 pages. The maintenance kit parts for these printers are customer-installable, but some dismantling of the rear area of the printer is involved.

Note: The maintenance kit may need to be replaced more often if the customer is running heavy media (like card stock or labels) through the printer.
It is possible to clear the maintenance error message without replacing the kit. The printer will still operate, but some print quality problems may arise. However, this is not recommended as the message serves as a reminder that maintenance is due. If the printer is under warranty, the customer has to purchase the maintenance kit and have it replaced in order to keep the warranty active, although the on-site replacement itself may be covered under the warranty.
The parts that make up the maintenance kits are:
A fuser unit
A transfer roller
A charge roller
To find the part number of the maintenance kit needed for your printer, see Printers / Maintenance kits.
Clearing the maintenance message
To clear the message, you will need to go into the printer's configuration mode. Do the following:
  1. Press and hold the SELECT and the RETURN buttons as you power the printer on.
  2. Hold the buttons for six to eight seconds after turning on the power, then release them. (If you receive the maintenance message, press the Go or the Select button to continue past it.)
  3. Now, press the right Menu arrow until you see RESET MAINT CNT.
  4. Select this. You may need to press the Select button again. The printer display should briefly flash SAVED.
  5. Power the printer off and then back on in the normal way. The printer should now power up normally.
  6. If it does not and the error returns, repeat the above procedure.

Jun 11, 2009 | Lexmark T522 Laser Printer

1 Answer

8500 Phaser error 07 010 43: 6975


6975 I know of nothing that references.
I honestly don't know where you could get a manual. Other then try googling "the parts drop" and calling them. Talk to Britt.
Normally that print block is sticky or the cleaning blade is stuck to the print head causing that error.

Aug 07, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

8550DP Maintenance Kit


First of all make sure it is the right kit. The part numbers for teh 8550 and 2424 are very close, one ends in 675 the other in 657, so they have been known to be mixed up.
then here is the documentation..

Problem:
The machine displays the Replace Maintenance Kit after the Maintenance Kit has been replaced.
Cause:
There may two causes for this issue.
  1. The machine does not recognize that the Maintenance Kit was removed. This would likely be caused by a defective Drum Maintenance Pivot Plate.
  2. The machine corrupts the CRUM on the new Maintenance Kit. This may be caused by a defective Drum Maintenance Pivot Plate or IO Board.
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix.
  1. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message does not change to "Maintenance Kit Missing," replace the Drum Maintenance Pivot Plate and install a new Maintenance Kit.
  2. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message changes to "Maintenance Kit Missing," replace the IO Board and then install a different NEW Maintenance Kit. If the problem persists, replace the Drum Maintenance Pivot Plate and install a different NEW Maintenance Kit.

Apr 18, 2008 | Xerox Phaser 8550DP Printer

1 Answer

We have a Phaser 8560 Printer and we are getting the message "maintenance kit low" message. What does this mean and how do we fix it?


This will require servicing:
The maintenance kit contains a maintenance roller that keeps the surface of the Imaging Drum clean and oiled.
NOTE: Order a new maintenance kit when the Display Screen displays a message that the maintenance kit is low. Replace the kit when the Display Screen prompts you to replace the maintenance kit. Both a Standard Maintenance Kit and an Extended Maintenance Kit are available for the Phaser 8550 and 8560; however, only a Standard Maintenance Kit is available for the Phaser 8500. An Extended Maintenance Kit will not be functional with the Phaser 8500.

WARNING: The printer's interior may be hot! Do not touch the hot surfaces.

Once you have the part: instructions:
  1. Open the door on the right side of the printer.
  2. Grasp the maintenance kit (labeled A) from the maintenance kit slot and pull the kit completely out of the printer.
  3. Insert a new maintenance kit and push the kit completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information.
  4. Close the door.
This will be on the right side of the printer.
This will need to be replace every 10,000 sheets of paper.

  1. Close the door.

Apr 03, 2008 | Office Equipment & Supplies

2 Answers

Maintanance kit replace


Problem:
The machine displays the Replace Maintenance Kit after the Maintenance Kit has been replaced.
Cause:
There may two causes for this issue.
  1. The machine does not recognize that the Maintenance Kit was removed. This would likely be caused by a defective Drum Maintenance Pivot Plate.
  2. The machine corrupts the CRUM on the new Maintenance Kit. This may be caused by a defective Drum Maintenance Pivot Plate or IO Board.
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix.
  1. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message does not change to "Maintenance Kit Missing," replace the Drum Maintenance Pivot Plate and install a new Maintenance Kit.
  2. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message changes to "Maintenance Kit Missing," replace the IO Board and then install a different NEW Maintenance Kit. If the problem persists, replace the Drum Maintenance Pivot Plate and install a different NEW Maintenance Kit.
ETI v1.3.20.0 610606.Replace Maintenance Kit Message after it Has Been Replaced 2007-11-18 21:37:39

Mar 30, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Error mesage


No solution, but I have the same problem. THe printer starts up fine, I hear no grinding noises or other "funny" nioses, and then displays no error message... UNTIL I ask it to print. Then I get a message that says, "Pls (please) Open Cover".

I open the cover and it says "Please Close Cover".

I close the cover and it says, "Please Open Cover"

and this happens forever!

Does anyone have any ideas? Can anyone help me?

Stefan

Mar 05, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Getting an display in the printer.


If you have the manual there is probably a section about this. It does sound like some parts may be wearing out and the printer is asking for new ones. Check out this link: http://www.printertechs.com/tech/maintcount.php A snip from the info there: If the display panel on your HP laserjet reads "perform printer maintenance", "perform user maintenance", or anything along those lines it means your printer needs a preventative maintenance kit, which includes a fuser and various rollers. Once you have installed the maintenance kit the message will only go away if you clear the maintenance count. For example the laserjet 4000 has a 200,000 page maintenance interval. Once you reach 200,000 pages the error message appears and you need to reset the maintenance count to zero to make the message go away.

Jun 15, 2007 | HP LaseJet 4350dtn Laser Printer

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