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The drum on my front load washer hits the side of the machine, cause it to move. I've opened up the machine to look at the shock absorbers and springs. Springs look fine and so do the shock absorbers, they just seem to have a lot of play in them. How firm should they be?

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The shocks should be firm and the tension on the springs. if there is any adjustment nut or likewise i would look into that. if not then the shocks are worn and have failed. Replace them.

Posted on Nov 22, 2013

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Posted on Jan 02, 2017

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SOURCE: Drum in kenmore top loaded washer is moving freely, loud in spin


Posted on May 03, 2009

SOURCE: cant remove shock absorber "bolt/pin" frigidaire frontload washer

one end of thosepins has a tab on it, mash the tab with pliers while pullingon theother haundi24

Posted on Oct 13, 2009

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SOURCE: when spinning the drum seems like it hits side

You need to take the shock off one of the pins and check to see if it is hard to move it in and out... if it moves easily then it is bad. Also check to make sure that none of the loops that the pin goes through are broken.
My bet is that the spring is broken inside of the shock where you cannot see it. you will need to actually move it in ans out to check it.

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Find the part you need and then order it.
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Posted on Dec 21, 2009

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SOURCE: I have an He3t/110 42922200.

Check upper springs first as one snaps on this model next make sure machine is level,if all else fails you could replace suspension legs/ struts....

Posted on Jan 31, 2011

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Final high speed spin very noisey

Something is causing the drum to be way out of balance. Does it bang and make noise when it's spinning empty? Probably not. Is something stuck on the side (inside of course) of the drum, causing it to shake when spinning? If not, a spring or shock absorber (connecting drum to sides, bottom or top of machine) has broken or come loose.

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When the washer started spinning I heard a loud bang and then the machine was shaking brutally. I opened the top and back of the washer. I found out that the pins of both shock absorbers on one side of the...

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My frididaire front load washer is making a loud knocking sound as it goes through the cycle. Also the metal "basket" in which the clothing is places seems to be "off its track" and loose. i can move it...

It sounds like the shocks for the drum are broken. The shocks absorb the wobbling of the drum due to unbalanced loads, etc. Remove the lower front panel (with machine unplugged) and look towards the back on each side and see if you see broken or hanging shocks. The panel has 2 screws I think and should come right off.
Also, if you can open the door and lifting up on the drum inside the machine and moving it around and hear a clunking sound, the drum bearings may be bad. Give that a try and see what you find.

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The most likely cause is a bad or broken balancing spring and or shock absorber connecting the drum to the washing machine housing.

Mar 05, 2010 | Whirlpool Duet GHW9150P Front Load Washer

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It seems that the drum is spinning off its axis

When a front load washer does not spin properly, the problem can be caused by failed axle that connects the pulley to the wash drum, or failed shock or (possibly) broken suspension springs.
Remove washer top, inspect the two or four springs holding the washer drum up. The whole drum should be able to "bounce" a little, when you press down on it.
Remove the lower front panel and with a flashlight, inspect the two shock absorbers. Both should attach up to the wash drum, but it is common for them to break, especially if the front load washer has been moved from one house to another without re-installing the lower brackets and the long bolts that secure the drum during the move.
If the springs and shocks are not damaged, with the top removed look down into the rear area. You will see a large pulley with a belt on it. If you see brown/black grease marks all over or obvious problem when you try to turn the pulley, you have found the major problem.
Please get back to me with what you find. OK?

Jan 03, 2010 | Hotpoint WMA58 Front Load Washer

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Drum is banging on wash cycle.


I am not too familiar with KitchenAid products as we dont have them in Australia. However most front load washing machines have the same basic set up.

Open the top hatch and also the back panel. Check the suspension springs on top of the drum and also the shock absorbers underneath the drum.

Make sure they are ok and non has come off or broken during the move.

Also make sure that the counter balance bricks or blocks are not brocken or loose.

Good luck.

Oct 31, 2009 | KitchenAid KHWS01PMT Front Load Washer

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The washer drum is hitting in the spin cycle.

When you take off the back panel, check to see if both shock absorbers are intact. We were having some problems with our (ATF6000E) Frigidaire front-loader recently too. I noticed that one of the shock absorbers was broken, for about $25 I got a replacement (two of them, I couldn't find just one). It took about 15 minutes to replace. No problems. With mine, though, I think because the drum was moving around, it dislodged some wires which made it stop filling up with water after a few seconds. I did a test and it said E5E. I would check to replace your shock absorbers before doing any more laundry so your machine will still work and not have other problems like mine.

Sep 09, 2009 | Frigidaire ATF6000ES Front Load Washer

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Open up behind, check to see if any spring/springs have come off. Check to see if one or more of the shock absorbers loose or faulty. The shock absorbers can be removed to be examined (note how they are fitted before attempting to remove) Faulty shocks shd be replaced. Wet clothes. Probably your exit is blocked with previous muck, check. Open out to clean well.

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