Question about Washing Machines

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The drum on my front load washer hits the side of the machine, cause it to move. I've opened up the machine to look at the shock absorbers and springs. Springs look fine and so do the shock absorbers, they just seem to have a lot of play in them. How firm should they be?

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  • 18 Answers

The shocks should be firm and the tension on the springs. if there is any adjustment nut or likewise i would look into that. if not then the shocks are worn and have failed. Replace them.

Posted on Nov 22, 2013

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  • 2 Answers

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Posted on Jan 02, 2017

  • 14 Answers

SOURCE: Drum in kenmore top loaded washer is moving freely, loud in spin

YOU HAVE RUBBER WHEELS THAT RIDE ALONG THE BASKET HOW OLD IS THE DRYER MAY NEED TO REPLACE ESPECIALLY IF IT IS A OLDER MODEL

Posted on May 03, 2009

SOURCE: cant remove shock absorber "bolt/pin" frigidaire frontload washer

one end of thosepins has a tab on it, mash the tab with pliers while pullingon theother haundi24

Posted on Oct 13, 2009

Testimonial: "You knew exactly what i was talking about even though my question was a bit vague and confusing. I appreciate it a lot"

heatman101
  • 43501 Answers

SOURCE: when spinning the drum seems like it hits side

Hi,
You need to take the shock off one of the pins and check to see if it is hard to move it in and out... if it moves easily then it is bad. Also check to make sure that none of the loops that the pin goes through are broken.
My bet is that the spring is broken inside of the shock where you cannot see it. you will need to actually move it in ans out to check it.

You can find parts for your unit by doing a search for “appliance parts”.
Once you get the results of the search, pick a site and when it comes up it will usually ask for the model number of your unit.
Enter your model number and you will then get a page with exploded views and a parts menu.
Find the part you need and then order it.
Check a few different sites to be sure that you are getting the best pricing.
Most sites can have the part to you in a couple of days.

I hope that this will help you to solve your problem!

Thanks for using Fixya!!

Heatman101

Posted on Dec 21, 2009

beltronic205
  • 1456 Answers

SOURCE: I have an He3t/110 42922200.

Check upper springs first as one snaps on this model next make sure machine is level,if all else fails you could replace suspension legs/ struts....

Posted on Jan 31, 2011

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It sounds like the shocks for the drum are broken. The shocks absorb the wobbling of the drum due to unbalanced loads, etc. Remove the lower front panel (with machine unplugged) and look towards the back on each side and see if you see broken or hanging shocks. The panel has 2 screws I think and should come right off.
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Hi

I am not too familiar with KitchenAid products as we dont have them in Australia. However most front load washing machines have the same basic set up.

Open the top hatch and also the back panel. Check the suspension springs on top of the drum and also the shock absorbers underneath the drum.

Make sure they are ok and non has come off or broken during the move.

Also make sure that the counter balance bricks or blocks are not brocken or loose.

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