Question about Office Equipment & Supplies
Printer will only print things after i restart computer then everything stuck in queue will print. also deleting anything from queue doesn't work very often. printer was working well for a few weeks but now this is an issue i have been dealing with for 4-5 days
A queue can get clogged if you send the same document to print several times without success. I have found that when this happens to my HP printer the only effective solution is to take the printer offline and shut it down completely, even disconnecting the power cable (but not the data cable). I let the printer sit for a few minutes to decide whether it wants to cooperate, then plug in the power cable and connect it online. It helps to empty the print queue; otherwise when the printer returns to life it will start to print multiple copies of the document and won't stop until the queue is empty.
Posted on Nov 22, 2013
Several immediate things come to mind; check to make sure that the printer drivers are up-to-date; there maybe a possibility of an IRQ conflict; check to make sure that the printer is set as the default printer in control panel; make sure that the printer you want to print from in the <file>, <print> menus screen is selected and not a virtual one. Absent more info like OS and how your printer is connected to your computer (e.g., is it through a serial cable, then make sure com port is active in BIOS and is checked off in the properties menu [control panel, printer, properties, port tab]; or are you using an LPT-printer port or USB connection- make the same check. Sorry that I can't be more specific without additional info.
Posted on Nov 22, 2013
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Posted on Jan 02, 2017
Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Posted on Apr 05, 2010
the print job may be too large for the available printer memory.
Your choices are one of the following:
Press to clear the message, cancel the current print job, and conduct the next print job, if any.
· Press Cancel to cancel the current print job.
· Press Menu to open the Stored Print and delete the current job.
To avoid this error in the future, do the following:
· Reduce the number of print pages such as splitting the print data.
· Increase free memory space by deleting unnecessary data in the RAM disk.
As for the RAM disk:
When you send a job to the printer, you can specify in the driver that you want the printer to hold the job in memory.
Whenyou are ready to print the job, you must go to the printer and use theoperator panel menus to identify which job in the memory you want toprint. You can use this function to print a confidential job (SecurePrint), or verify one copy before printing additional copies (ProofPrint).
NOTE: The printer holds the job until you delete it byusing the operator panel or you turn off the printer. (This is the RAMdisk)
NOTE: Print and Hold functions require a minimum of 320 MBavailable printer memory. Also, you need to configure the RAM disksettings on either the OPERATOR PANEL OR THE PRINTER DRIVER.
NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs.
RAM disk is an option for that printer, but most users do not have thatoption, and if you accessed the menu for the 3100 on most of themachines in use you would receive that same error.
Although the printer itself shows " ready to print", this does not meanthat your computer is communicating with the printer. In Fact, thatmessage would show up even if you did not have it attached to anycomputer, as long as it was turned on and passed the self test.
More then likely the problem lies within the computer, NOT the printer.
To test the printers functionality, try printing a menu item, from the"reports" menu. Select either the printer settings, or the PCL Fontsreport. When selected, the printer should print which ever report youselected.
One thing you may want to check is to see if there are any print jobs "locked up " in the print spooler on your computer, and also make surethat the printer is not set to "work offline".
To do this, open the control panel, go to your "printers" folder, then double click on your printer.
This will open up the printer information for that printer. If there are any jobs in the print queue, they will show up here.
if there are any print jobs stacked up, usually it is the top job thathad a problem and is "stuck". This will prevent any job sent after thatto be held, pending release of that one.
single click the top job and either restart the job, or delete it.
Also, make sure that the printer is not set to work offline by clickingon "printer" from the menu and ensure that work offline is not checked.
Take this link and print it out. It will help you later when you get "other" error messages.
Posted on Sep 18, 2009
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