Question about Transcend 1TB StoreJet 3.5 External SATA HDD USB 2.0 Hard Drive

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My transcend 1tb is not connecting to my computer

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Will it work with other computer,and whats its format aka fat 32 ,ntfs.u mite just and update drivers.

Posted on Nov 22, 2013


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1 Answer

How can I retrieve saved data from my Transcend 2.5 StoreJet Portable HDD

Remove the drive and connect it to a known good USB adapter. If it still won't be recognised, buy a new drive. Sorry.

Jul 19, 2014 | Transcend 1TB 2.5 Inch StoreJet Mobile H2...

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Transcend 1TB External Drive stopped working.

Insist that Transcend replace the hard drive in accordance with the warranty.

Mar 24, 2014 | Transcend 1TB EXTERNAL HDD

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I reformatted my Transcend 1TB hard drive as NTFS. It was successfully reformatted but when I try to copy files to it, it runs very slow. A 500kb file takes 1 hour to copy. Please help. Thanks!

please low level format it with a low level format software from hddguru dot com its free to use. please be careful as all the data is lost and is irreversible us if the drive is still slow.

Mar 16, 2014 | Transcend StoreJet 320 GB USB 20 Hard...

1 Answer

I have transcend 1tb HHD.It is not working anymore,just with me for past 6 months. It does not switch on. Can you let me know if there is any troubleshooting steps i can do?

Check and make sure that the power cable isn't damaged and working perfectly. You can swap it out and try to connect the power cable with another similar hard drive.

If that's not the problem, call customer support executive of TranScend and see if they can help you on this. Moreover, you can also ask for replacement if the drive is under warranty.

Hope you like it!!

Feb 17, 2014 | Computers & Internet

1 Answer

Memtest usage error

move all files to computer..format hd..more bk files to hard drive

Jan 29, 2014 | Transcend StoreJet Computers & Internet

3 Answers

Recover deleted files

You can recover deleted files from transcend usb drive with asoftech data recovery software, download from:

hope this helps.

Jun 14, 2013 | Transcend 1tb Storejet 25a2k USB 2.0 2.5in...

1 Answer

I have Transcend 1TB 25 inch StoreJet H2 USB 20 Portable Hard Drive... not long enough, it's broken; there's a sound "clutch - clutch - clutch"... I cries for my valuable data... Why...

Inside the plastic case of the Transcend StoreJet H2 1TB, is a small circuit board, and a laptop size harddrive.

The small circuit board is an Interface Board.
The harddrive plugs into it, or there are cables which come from the Interface Board, and plug into the harddrive.
The other end of the Interface Board has a USB cable attached to it.

Most of the time it is this small circuit board that fails. Very rarely does the harddrive fail.
(Unless the external harddrive was dropped)

I would suggest removing the harddrive from the Transcend, and putting it into an inexpensive external enclosure.

One example,

Basic guide on how to open the case of the Transcend StoreJet H2 1TB

There are other related videos to the right.

For additional questions please post in a Comment.


Oct 10, 2011 | Transcend 1TB 25 inch StoreJet H2 USB 20...

2 Answers

Hey there i want to access simple Tech device on my computer but i think i need to install the driver for it and i do not have the CD. is there anyway around that?

Sir..greetings..I have Problem with the Transcend StoreJet 2.5 120 GB USB 2.0 Hard Drive.
I didnot register it on time i was presented this nice device..
because it was working ok .when i just connect it to LapTop.
NOW..After almost 2 years .it s became not RECOGNISED BY MY pc.
And i cant find any driver for it.I have all my important documents in Transcend.
WHat can i do.friends.. Any help?
Please help old Lady.
Thanks if responded. is my mail and this is banner i see.
i have Vista7


Sep 07, 2011 | SimpleTech 1TB External USB 2.0 Hard Drive...

1 Answer

I dint get connection with my pc. to my USB.. it is not recognizing

Does some other USB device work properly when connected to the USB port that you are trying to use with your Transcend Barcode Scanner?

Did you try to connect the Transcend Barcode Scanner to some other computer? If so, did the other computer recognize it?

If the Transcend Barcode Scanner is "brand-new", did the packaging for it come with a CD-ROM that you need to use -before- trying to connect the Transcend Barcode Scanner to your computer?

Aug 19, 2010 | Computers & Internet

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