Question about Maytag MED9700S Electric Dryer

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Med9700sbo powers up but motor will not run

The dryer comes on like it should, drum light works like it should, but, when you press start, there is a click like normal but, nothing else happens. The motor is not engaging. I changed out the motor, checked the thermistor and thermal fuse. Also, the new motor came with a new dryer belt switch. I put it back together and it's doing the same thing. I didn't see any noticeable burn marks on the mother board. What do you think?

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Be sure the door switch is working

Posted on Nov 22, 2013

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Posted on Jan 02, 2017

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SOURCE: Maytag Neptune Dryer humming but not running

This sounds like the motor is siezed or burned out. I wish I knew how much a motor is, but the Neptune is a good dryer so it would probably be worth it to get a new motor if indeed that's the problem.

Posted on Jan 23, 2007

the dr
  • 447 Answers

SOURCE: MAYTAG DRYER MDE5500AYW

Have you checked the door switch, thermal fuse on the heater housing(this will keep it from starting).

Posted on Oct 06, 2007

aborcass
  • 2651 Answers

SOURCE: Maytag Neptune Gas Dryer "do" code

sonds as if you have abad door switch assy, uint not reconozing the door closed

Posted on Nov 05, 2008

Greg20
  • 149 Answers

SOURCE: My dryer quit working and I think it is the thermal fuse.

maytag neptune?..remove door and screws on other side too.. pop off front. :)

Posted on Jun 14, 2009

  • 1 Answer

SOURCE: Maytag Performa PYE2200AYW Dryer Heats intermittently

i had the same problem with my dryer and i installed the wrong thermal fuse for gas dryer which calls for a pink thermal fuse in which i installed and it works fine also check the lint in the front of your dryer. also my dryer which is the same make as yours seems will run on the fluff cycle until i replaced the right thermal fuse. my dryer run exceptionally hot and eventally shut down and it only run on the fluff cycle for any length of time.

Posted on Sep 22, 2009

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Clothes dryer does not work when power turned on at wall. Sounder goes continuously, no lights on panel and panel buttons do nothing


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I CHANGED DRUM SUPPORT ROLLERS AND PUT BACK TOGETHER AN IT WILL NOT START


Suggest the following.
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That is a bad sign. If the buzzing starts when you press the start button and stops when you release its almost safe to say that the motor has a dead short or grounded out and causing that to happen. You can check the start switch by getting a multimeter and with the dryer unplugged take the wires off the switch, place a lead on each pin and press the start with meter set for continuity. If it shows continuity when presed and stops when released your motor is shot and needs to be replaced

If you can turn the drum and then the dryer starts you have a bad motor. The way the dryer works is when you initially push the start button, electricity is sent to the start winding, or stator, of the motor. This will in turn start the motor turning. From there the stator will drop out of the electrical process and at the same time the run winding, or rotor, will take over and the motor will continie to run. Your stator is damaged, has a burn spot, etc so by you turning the drum, the belt around the drum is moved which is attached to the motor pulley. You basically take the place of the stator. Long story short, you have a bad motor.

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motor running but drum not turning, good chance drum drive belt is broken or has jumped off drive pully.

UNPLUG POWER CORD TO DRYER.
open dryer and look for broken belt, if belt is broken use modle number from dryer to purchas the correct belt for dryer install belt and reasmbele dryer. reconect power and test dryer.

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1 Answer

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It sounds like you have either a broken drum belt or a door switch that isn't working. If the dryer belt breaks, the drum will not turn, but you will probably still hear the motor running. I don't think your model has a broken belt switch that disables the motor (at least I couldn't find one). You didn't mention anything about hearing a motor running, either. The likely cause, then. would be a door switch. If the switch was not making contact when the door was closed, it would give the very same symptoms you described. Have you tried pushing on the switch with the door open to see if the drum light goes out? If the light DOES go out, we probably have a primary power problem to the drive motor. If the light DOES NOT go out, replace the door switch. You can find the part at searspartsdirect.com. Just type in your model number and you can locate the switch under the "Cabinet Parts" heading as item number 10 (part #3406107). Let me know how you diagnose this and get back to me. If it is the switch, I can give you steps on how to replace it. If its not, then we'll have to troubleshoot a little further. I'm trying the simple approach first before attempting to disassemble the dryer. I hope this helps you.

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1 Answer

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