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Good evening Pastor susan , FixYa is a help instance for various problems but doesn' t sell priducts . Please check again the site where you bought your product from and contact their support service . Best regards , fanaudi .
Dear Pastor Jim
It sounds like both pots heating elements went out or are going out and need replaced! You didnt give the model numbers so I cant tell you the parts numbers to order! but if you go to the faberware website with the model numbers I am sure they can help you!
This should be an easy fix if you are the handy man type!
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