Question about ZTE Cell Phones

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Have a ZTE A310 from Cricket and no sound. Called Cricket and they said to go to ringtones, still didnt work. I used the solution listed below to go to Voice Commands however, under Settings there i

Have tried re-programming and re-starting by taking batter out. No help, numerous attempts by re checking ringtones, volume, etc.

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You must hard reset your phone !!

This is if you want to reset your phone back to factory settings, the way it was when you got it. This will erase everything on your phone.

Power OFF the handset
While OFF; Simultaneously press and hold the Volume Down, Camera, and
the Power keys for 10 seconds.
When the Android icon is displayed touch the Menu sensor key .
Scroll with the Volume Down key to "wipe data/factory reset" and press the
camera button.
Scroll with Volume Down key to: "Yes -- delete all user data" and press the
camera button.
When Data wipe is completed the option "Reboot system now" is
highlighted, press the camera key to reboot the device.

Read more: http://www.cricketusers.com/cricket-zte-score/15739-cricket-zte-score-hard-reset-factory-reset.html#ixzz2lJUqER9E

Posted on Nov 21, 2013

6 Suggested Answers

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Posted on Jan 02, 2017

Dsolo
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SOURCE: phone wont play ringtone with incoming call eventhough one is selected will spell out number calli

with the phone closed, goto tools, voice commands....click on settings in the lower right.......scroll down to call alert.......change to ring only or caller id+ring....on the env that should solve your problem

Posted on Dec 13, 2007

  • 1 Answer

SOURCE: no ringtone - it only vibrates

Perhaps your volume is all the way down.Or on whats called "etiquette mode" Turn your volume all the way up, or if that doesn't work, press and hold your star key until you hear a chime.

Posted on Feb 20, 2008

  • 6 Answers

SOURCE: w880i not ringing or message alert

Ok, Might seem like a daft question but is it on silent?

I'm guessing you chekced this already but it's easy to miss.

The first thing to check is whether it will make any sound at all - this is a good guide as to whether the speaker is broke or just settings are wrong. Being a Walkman phone you might have some tunes on it so see if they play. Do this through the walkman/media player feature as apposed to the ringtone area.

If they play then you know it's still working and some settings need changing. If not your speaker might be broken.

If the speaker works then you need to check the ringer volume. this can be done from MENU/SETTINGS/SOUNDS&ALERTS/RING VOLUME - this then needs to be set using left and right to go up and down.

After this is set test call the handset to see. If still no luck change the ringtone to another tone - something built into the handset preferably - might be a faulty tune. If still no luck check the the number calling the handset has not got any sound preferences - i.e. no tune when call received. If still no luck it might be broke...

hope this helps some what...

Posted on Mar 16, 2008

  • 99 Answers

SOURCE: ring tone vs vibrate

There is no option to turn off the ringtone. You're not doing anything wrong. The only way to turn off the ringtone is to use the volume button to turn the sound off or to vibrate, or using the hot key (#) to go to "Vibrate Only Activated". I hope this explains what you wanted to know.

Posted on Aug 19, 2008

  • 1 Answer

SOURCE: I cannot change the message

It took me many hours to work it out!
- Menu.
- Settings.
- Phone settings.
- Phone profiles.
- Select (highlight) the one you want &.
- Select OPTIONS with the left soft key.
- Click Edit (1).
- Use the directional key (right) to highlight the New Messages.
- Scroll down to Message Alert.
- Left soft key OPTIONS & select edit (as above).
- Then click the directional key until you hit either Downloaded Music or sounds (depending on where you stored your sound file).
- Select your file.
- Left soft key & select SAVE.
- Then that's it, done!

Please email me with if it works for u or not. mattconway1992@hotmail.co.uk

Posted on Apr 18, 2009

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Flash or Flashing--Technically, flashing refers to the overwriting or re-writing of the phone's firmware. There are many phones which can be flashed to cricket with all features working. On most CDMA phones, programming the phone can be done "over the air" by dialing a special code, usually *228 or some variation. Colloquially speaking, flashing can also loosely mean making a phone from one carrier work on another carrier. The easy way to tell the difference is that if your phone does NOT take a SIM card, then it is probably CDMA.

To flash a phone to cricket you will be overwriting th phones firmware. The firmware is software in the phone that doesn't change when you turn it off, and it cannot be deleted unless it is overwritten, hence flashed. It requires specific files called prl files.PRL or PRL File--Short for Preferred Roaming List--A small text file containing instructions for how a phone connects to a specific network's radio towers It is usually loaded by connecting the phone to a computer to overwrite its data. There are a few tools used such as a pst PST--Short for Phone Service Tool or Tools--Special software used by phone manufacturers to program their phones. And also a monster file - -"Monster File"/"Monster Pack", ROM, or "Kitchen"--System software that is needed to flash a phone.

In almost all case you will need to access the phones service programming menu- - -Service Programming Menu--A special menu typically hidden from the primary User Interface that allows for "deep programming" of a phone.You will also need access to msl and spc codes specific to the device you are flashing.MSL/SPC--Special six-digit codes needed to access service programming features on the phone. Access to the service programming menu can be disabled in a phone's firmware.

Depending on your phone, it may require extra steps to unlock or get WAP and MMS working. That is why you need the msl/spc codes to allow deep programming to unlock these features. Not all phones will be capable to access wap or send and receive mms.

Ringtones generally have to be prepaid using a flex bucket. It is best to download ringtones before you flash your phone to cricket since they have a limited selection of ringtones and wallpapers.There are cases were flashed phones will not be able to download ringtones directly from cricket.

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