Question about Brother DCPJ315W AllInOne Inkjet Printer

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Photos are coming out Orange

Changed the Magenta cartridge and Photos are coming out Orange. Changed the cartridge again, but it's the same (printed a simple mail that's fine...

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  • Brother Expert
  • 265 Answers

Clean your print head under the ink maintenance / cleaning. Then test print. All your colors should pass this test. Your magenta is not complete.

Posted on Dec 09, 2014

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6ya6ya
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Posted on Jan 02, 2017

Mix-it-up
  • 832 Answers

SOURCE: first, wouldn't print black, now won't print magenta- all new cartridges!

Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!

Posted on Sep 25, 2007

cene765
  • 787 Answers

SOURCE: magenta cartridge is empty, how can I print in

You can't.The printer need all cartridges not empty to initialized and printing.You need to replace the empty cartridges to print.

Posted on Oct 26, 2009

  • 3 Answers

SOURCE: Can't get the magenta ink to print

the ink may have dried out in the machine. Take a Qtip and rubbing alcohol and clean out the baby pipe inside the printer that stabs the ink cartridge and sucks the ink out of the cart. This may solve your problem. If not, open up windows paint (press "windows key" and "R" then type mspaint (enter)) and print a large square of magenta to try and get the printer to squirt out any goo in there. The alcohol will dillute and dissolve and magenta ink **** in the piping. This may not work, due the amount of dried ink, but it usually does. If not, flip the printer up and let the alcohol drip down into the piping for a hour or so. use a qtip or eye dropper to get alc in the pipe. Unfortunately, due to the price of this printer (<$90) it is not worth repair beyond that level. Parts would probably cost more, if brother even makes them available.

Posted on Jan 20, 2010

Testimonial: "Thanks for the suggestions. I took it one step further and used a needle nose syringe filled with alcohol to clean the nozzle."

  • 10 Answers

SOURCE: we have changed the color

Hi audreyoa.

maybe some one by accident have set the printer to print in greyscale (without colour).
(maybe this solution can help you: http://www.fixya.com/support/t6370207-set_printer )

Posted on Oct 11, 2010

  • 1218 Answers

SOURCE: won't print. says no magenta cartridge installed.

It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Posted on Nov 01, 2010

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