Question about Thermador 24 in. DWHD64CS Stainless Steel Built-in Dishwasher

1 Answer

Need to locate the safety switch

Dishwasher is making a loud noise and the day it started we had installed a new disposal. Forgot to push out a piece which caused water to back up in dishwasher. Got piece out yesterday and set dishwasher to rinse and it all drained. Thermador rep said if water got under dishwasher, which I'm sure it did as I was cleaning it all up, the after switch needs to be pushed back down. It lifts to drain water out. I have been on net and can not find a diagram of where safety switch is. Need to today so our handyman can fix it. Any help is greatly appreciated.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,082 Answers

FIRST.. I don't know your machine. I have installed and repaired several different ones over the years. If you have power, (you cleared the drain stopper) and you can select and start a cycle, what is the issue?
There is a diverter on the main pump assembly usually operated by a solenoid which diverts the water to the drain so long as there is water pressure to drain. When the water is drained the diverter returns itself to normal wash position, normally by spring power. There is no reset position. There should be no electrics low enough to be affected by a little water under it. Water would need to be approx 2 inches deep or more to affect it in that way. you may be able to see the diverter solenoid next to the pump and you should be able to see if the diverter is stuck open. Then you may manually help it to close. But if that is the case, stuck open, that is a problem. It should not stick open. 2 occasions, I found the solenoid getting hot caused the plastic sleeve to distort and trap the actuator rod. One I was able to drill out some plastic, the other required a replacement .
Good luck

Posted on Nov 21, 2013

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 33 Answers

SOURCE: new thermador dishwasher won't drain

Did it ever drain????

Posted on Dec 31, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I forgot to open the dishwasher hole when installing. I don;t have the instructions and I can't figure out what I am supposed to do. It seems solid and I don;t see anything removable


If you disconnect the dishwasher hose from the disposal and peek inside the disposal where the hose was, you'll see that it's blocked by a piece of plastic. It's premolded into the inner chamber but that portion is breakable. Stick a screwdriver or something into the hole and give it a whack. If that piece end up inside the disposal's main compartment, you'll need to get it out. You could turn the disposal upside down if you haven't already installed it, but you did.

Aug 18, 2011 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

My garbage does not work.it makes humming sound for few seconds but does not rotate blades.


Use a broomstick handle to see if disposal blades rotate freely
If blades are stuck, use broomstick to wedge blades free.

If blades rotate freely, and motor does not turn on, then garbage disposal is broken.
Disposal mechanism cannot be disassembled for repairs.
Disposal will need to be replaced at some point.

I wrote tips for replacing disposal from days when I worked apartment maintenance.

Here are basic disposal parts:
1) Sink basket that connects to sink and is held with 3 screws from below.
2) Disposal body which connects to sink basket using metal ring.
3) Rubber washer between disposal and sink basket.
4) Dishwasher connection at upper part of disposal with a hose.
5) Electric wire from disposal switch connects to disposal near red reset button.
6) Tubular drain pipe connection on side of disposal

In apartment maintenance, we replaced disposal with same size and brand disposal.
That way we didn't have to change out sink basket or move pipes around under the sink.
How to: Disconnect 2 nuts on p-trap and trap falls loose.
Using hammer and screwdriver, rotate steel connector disk that holds disposal to sink basket, and disposal comes off.
Before installing new disposal.
Attach electric wire to new disposal, black wire to black and white to white, and push in red reset button.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Lift new disposal up into place, and attach to old sink basket.
There is a rubber washer between disposal and sink basket, Use new washer.
Connector ring catches at three points, all three have to connect.
You can use bottle jack to lift disposal if you have problem.
Re-assemble tubular pipe.
geno_3245_252.jpg
Image shows direction for connecting new disposal.

If this is your home, you want new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove 3 screws that hold sink basket, remove basket and clean sink opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.

geno_3245_253.jpg

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image above, loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.

geno_3245_254.jpg

When reassembling tubular pipe, we use rectorseal on washers and joints.
Always slap a good amount all around washer just before pushing washer in place and attaching nut.
Rectorseal will ensure tubular drain pipes won't leak.

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, fixya expert speaks with you over phone while you work on disposal or any do-it-yourself project.
Fixya is always less expensive than a service call.

Jan 21, 2011 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

The disposal will not work untill i take the wrench and turn it a few times then it works fine but the next day i have to do the same thing and it works.Can i lubricate it.???


Garbage disposal mechanism cannot be disassembled for repairs.
Disposal will need to be replaced at some point.

I wrote tips for replacing disposal from days when I worked apartment maintenance.

Here are basic disposal parts:
1) Sink basket that connects to sink and is held with 3 screws from below.
2) Disposal body which connects to sink basket using metal ring.
3) Rubber washer between disposal and sink basket.
4) Dishwasher connection at upper part of disposal with a hose.
5) Electric wire from disposal switch connects to disposal near red reset button.
6) Tubular drain pipe connection on side of disposal

In apartment maintenance, we replaced disposal with same size and brand disposal.
That way we didn't have to change out sink basket or move pipes around under the sink.
How to: Disconnect 2 nuts on p-trap and trap falls loose.
Using hammer and screwdriver, rotate steel connector disk that holds disposal to sink basket, and disposal comes off.
Before installing new disposal.
Attach electric wire to new disposal, black wire to black and white to white, and push in red reset button.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Lift new disposal up into place, and attach to old sink basket.
There is a rubber washer between disposal and sink basket, Use new washer.
Connector ring catches at three points, all three have to connect.
You can use bottle jack to lift disposal if you have problem.
Re-assemble tubular pipe.
geno_3245_252.jpg
Image shows direction for connecting new disposal.

If this is your home, you want new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove 3 screws that hold sink basket, remove basket and clean sink opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.

geno_3245_253.jpg

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image above, loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.

geno_3245_254.jpg

When reassembling tubular pipe, we use rectorseal on washers and joints.
Always slap a good amount all around washer just before pushing washer in place and attaching nut.
Rectorseal will ensure tubular drain pipes won't leak.

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, fixya expert speaks with you over phone while you work on disposal or any do-it-yourself project.
Fixya is always less expensive than a service call.

Jan 20, 2011 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

My badger 5 is leaking from the bottom around what seems to be the electrical cord opening. any suggestions


Your disposal is rusted out and needs replacement.

Garbage disposal mechanism cannot be disassembled for repairs.
Here are basic disposal parts:
1) Sink basket that connects to sink and is held with 3 screws from below.
2) Disposal body which connects to sink basket using metal ring.
3) Rubber washer between disposal and sink basket.
4) Dishwasher connects to upper part of disposal with a hose.
5) Electric wire coming from disposal switch connects to disposal near red reset button.
6) Tubular drain pipe connects to side of disposal

You might be able to buy time filling hole with epoxy or silicone caulk and let dry for 2 days.
10-year old garbage disposal had a good run.
Disposal will need to be replaced at some point.

When I worked apartment maintenance, we replaced disposal with same size and brand disposal.
That way we didn't have to change out sink basket or move pipes around under the sink.
How to: Disconnect 2 nuts on p-trap and trap falls loose.
Using hammer and screwdriver, rotate steel connector disk that holds disposal to sink basket, and disposal comes off.
Before installing new disposal.
Attach electric wire to new disposal, black wire to black and white to white, and push in red reset button.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Lift new disposal up into place, and attach to old sink basket.
There is a rubber washer between disposal and sink basket, Use new washer.
Connector ring catches at three points, all three have to connect.
You can use bottle jack to lift disposal if you have problem.
Re-assemble tubular pipe.

geno_3245_242.jpg
Image shows direction for connecting new disposal.

If this is your home, you want new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove 3 screws that hold sink basket, remove basket and clean sink opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.

geno_3245_243.jpg

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image above, loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.

geno_3245_244.jpg

When reassembling tubular pipe, we use rectorseal on washers and joints.
Slap a good amount on washer just before pushing washer in place and attaching nut.
Rectorseal will ensure tubular drain pipes won't leak.


Add a comment for more free help.
Also take advantage of fixyas phone service.
For a price, fixya expert speaks with you over phone while you work on disposal, or any do-it-yourself project.

Jan 11, 2011 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

My badger 9 disposal just stopped working. It is less than 2 years old. The blades turn freely, the reset button is in. It does not make any noise. Any other ideas?


1) Test disposal is getting electricity and switch is not bad.
Pull out switch so you can test wires:
Switch in ON position.
Use ordinary tester and test each brass screw to bare ground wire.
Tester should light up on each screw.

2) Next open wire connection at disposal and test & check wiring.
Be careful under the sink. Do not touch anything metal while working on live electricity.
Stay on completely dry surface.

3) In event of bad disposal, I wrote installation tips.
These tips do not include installing new disposal and taking old one back in same box as if it was a defective product.

When I worked apartment maintenance, we replaced disposal with same size and brand disposal.
That way we didn't have to change out sink basket or move pipes around under the sink.
How to: Disconnect 2 nuts on p-trap and trap falls loose.
Rotate steel connector disk that holds disposal to sink basket, and disposal comes off.
Before installing new disposal.
Attach electric wire to new disposal.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Push new disposal up into place, and attach to old sink basket.
Use new connector washer.
Attachment ring catches at three points, all three have to connect.
You can use bottle jack to lift disposal if you have problem.
Re-assemble tubular pipe.

geno_3245_215.jpg

You might want to install new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove old sink basket and clean sink opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.

geno_3245_216.jpg

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image above, loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.

geno_3245_217.jpg

When reassembling tubular pipe, we use rectorseal on washers and joints.
Slap a good amount on washer just before pushing washer in place and attaching nut.
Rectorseal will ensure tubular drain pipes won't leak.

Add a comment for more free help.
Also take advantage of fixyas phone service.
For a price, fixya expert speaks with you over phone while you work on disposal.

Jan 02, 2011 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

Leaking from the bottom of the disposal in the connection area.


Disposals rust out and need replacement.

Check a couple things first.
Run paper towel around top of disposal to see if moisture is leaking from around sink basket or dishwasher hose connection. Then check where tailpiece connects on side of disposal.
If these places are dry, the disposal has probably rusted out.

I wrote instructions for disposal replacement:

When I worked apartment maintenance, we replaced disposal with same brand disposal.
That way we didn't have to change out sink basket or change pipes.
How to change disposal: Disconnect p-trap and tailpiece going into disposal.
Rotate connector disk clockwise that holds disposal to sink basket.
Before installing new disposal.
Attach electric wire to new disposal.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Push new disposal up into place, and attach to old sink basket with new connector disk.
Use new connector washer.
Re-assemble tubular pipe.

geno_3245_175.jpg

If this is your home, you want new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove old sink basket and clean opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image below loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.

geno_3245_176.jpg

When reassembling tubular pipe, we use rectorseal on washers and joints.
Apply good amount on washer just before pushing washer in place and attaching nut.
Apply rectorseal where lower p-trap comes together.
Rectorseal will ensure tubular drain pipes won't leak.

geno_3245_177.jpg
Add a comment

Dec 12, 2010 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

Badger 1/2 hp in sink erator (garbage disposal) steady stream leaks from the bottom near the reset button. It appears to be coming from a drain outlet (a small hole, dia. approx size of smallest screw ),...


You might be able to buy time filling hole with epoxy or silicone caulk and let dry for 2 days.
10-year old garbage disposal had a good run.
Disposal will need to be replaced at some point.

When I worked apartment maintenance, we replaced disposal with same brand disposal.
That way we didn't have to change out sink basket.
How to: Disconnect p-trap and tailpiece going into disposal.
Rotate connector disk clockwise that holds disposal to sink basket.
Before installing new disposal.
Attach electric wire to new disposal.
Attach dishwasher tube to new disposal. Knock out plug inside dishwasher opening.
Push new disposal up into place, and attach to old sink basket with new connector disk.
Use new connector washer.
Re-assemble tubular pipe.

If this is your home, you want new sink basket that comes with new disposal because it looks shiny and new.
Buy a tub of plumbers putty also.
Remove old sink basket and clean opening.
Put finger-size roll of plumbers putty around sink opening, and then push new strainer basket into plumbers putty.
Tighten basket from below, wipe away excess putty around sink opening.
Install new disposal as described above.
geno_3245_113.jpg

Tips for tubular pipes:
When taking apart tubular pipes, start at p-trap and take apart as few pieces as needed to do job.
On image below, loosen both upper and lower nuts, trap falls loose, and then work on disposal.
Any tubular drain pipe that gets moved while working under sink needs to be disassembled, cleaned and re-assembled.
Metal pipes have rubber washer >> always use new rubber washers.
Plastic pipes have plastic washers > plastic washers can be cleaned and re-used.
Plastic washers have flat side that goes toward nut, tapered side away from nut.
geno_3245_112.jpg


When reassembling tubular pipe, we use rectorseal on washers and joints.
Apply good amount on washer just before pushing washer in place and attaching nut.
Rectorseal will ensure tubular drain pipes won't leak.
geno_3245_114.jpg

Nov 26, 2010 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

1 Answer

There is water leaking down the electric wire at the bottom of the unit. What could cause this? the unit works just fine.


Once disposal rusts out, it needs replacement.
Usually if sink basket seal is broken or if dishwasher attachment is leaking, you can feel water near top of disposal.
Use paper towel at top to see if that area is wet.
If top area is dry, then water is coming from inside disposal, and disposal is rusted out.

If sink seal is still good, we used to buy same brand disposal and re-attach to same sink basket. That's the quick fix.
If this is inside your home, you probably want to install new sink basket that comes with disposal.

To install new disposal, also buy container of plumber's putty to seal sink basket.
Remove disposal.
Clean off old putty on sink. It will chip off easily.
Apply finger-thick amount of plumbers putty to sink opening.
Set disposal sink basket into putty and push down.
Tighten screws on bottom of sink basket.
Wipe away excess plumber's putty from sink so it looks nice and smooth.

Before lifting disposal into place, attach electric wires and attach dishwasher hose to disposal.
Use hammer and screwdriver to remove steel blocker located inside dishwasher stem ... the blocker is left in place if no dishwasher hose is attached.
Disposals can be different: But here's the usual sequence:
Lift disposal with one hand and hold level. Push up strong while rotating attachment ring until ring grabs bottom of sink basket.
If you cannot lift disposal with one hand while rotating attachment ring with other hand, use small bottle jack from auto-parts store. And put piece of wood between bottle jack and aluminum disposal so disposal doesn't break.

Here's how to handle tubular pipes below sink:
Any tubular pipe joint that moved while removing or installing disposal, has to be taken apart, cleaned and re-attached.
If washers are plastic, then clean and re-use.
If washers are rubber, then replace each washer with new rubber washer.
When reattaching tubular pipes, apply generous amount of rectorseal over each plastic or rubber washer for first-time seal of tubular pipes.

geno_3245_89.jpg

Nov 19, 2010 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

2 Answers

Badger 5 is about 15 years old and is leaking from the bottom -- from the reset button, the plate on the bottom, and around the electric cord. Can I fix it or does it need replacing?


Once disposal rusts out, it needs replacement.
Usually if sink basket seal is broken or if dishwasher attachment is leaking, you can feel water near top of disposal.
Use paper towel at top to see if that area is wet.
If top area is dry, then water is coming from inside disposal, and disposal is rusted out.

If sink seal is still good, we used to buy same brand disposal and re-attach to same sink basket. That's the quick fix.
If this is inside your home, you probably want to install new sink basket that comes with disposal.

To install new disposal, also buy container of plumber's putty to seal sink basket.
Remove disposal.
Clean off old putty on sink. It will chip off easily.
Apply finger-thick amount of plumbers putty to sink opening.
Set disposal sink basket into putty and push down.
Tighten screws on bottom of sink basket.
Wipe away excess plumber's putty from sink so it looks nice and smooth.

Before lifting disposal into place, attach electric wires and attach dishwasher hose to disposal.
Use hammer and screwdriver to remove steel blocker located inside dishwasher stem ... the blocker is left in place if no dishwasher hose is attached.
Disposals can be different: But here's the usual sequence:
Lift disposal with one hand and hold level. Push up strong while rotating attachment ring until ring grabs bottom of sink basket.
If you cannot lift disposal with one hand while rotating attachment ring with other hand, use small bottle jack from auto-parts store. And put piece of wood between bottle jack and aluminum disposal so disposal doesn't break.

Here's how to handle tubular pipes below sink:
Any tubular pipe joint that moved while removing or installing disposal, has to be taken apart, cleaned and re-attached.
If washers are plastic, then clean and re-use.
If washers are rubber, then replace each washer with new rubber washer.
When reattaching tubular pipes, apply generous amount of rectorseal over each plastic or rubber washer for first-time seal of tubular pipes.

geno_3245_76.jpg

Nov 18, 2010 | Ace Hardware InSinkErator Badger 5, 1/2 HP...

2 Answers

The dishwasher works very loudly.It cleans the dishes very well, just the noise is extremely loud.


Hi,

Though Noise depends on the model and make of the machine, still you can use the below methods to minimize the noise :-

  1. Ensure the dishwasher is level. An unleveled machine can cause unwanted vibration noise in addition to dish rattling. Most appliances have leveling feet that adjust to ensure that the appliance is level. Ensure the machine is level. If you can't access the feet, call a professional.
  2. Install insulation around the dishwasher. A sound-absorbing foam can diminish dishwasher noise level. Unless you are familiar with how to remove or install dishwashers, have a professional perform this task.
  3. Load dishes securely. One sure fire way to cut down on dishwasher noise is to load the dishes properly. Cups, saucers and other items that aren't properly placed in the dishwasher can toss about by the jet streams of water. Put small items in a dishwasher approved, screened container to prevent them from getting caught in the dishwasher's cleaning mechanisms.
  4. Purchase a quiet dishwasher. Some manufacturers make dishwashers with built-in noise reduction features. Research and read reviews for each to determine which one works best in your situation. Magazines like "Consumer Reports" provide unbiased reviews that can be helpful.
Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Aug 03, 2009 | Whirlpool Dishwashers

Not finding what you are looking for?
Dishwashers Logo

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Thermador Dishwashers Experts

Ken Johnston
Ken Johnston

Level 1 Expert

56 Answers

Brad Brown

Level 3 Expert

15557 Answers

ray gallant

Level 3 Expert

43006 Answers

Are you a Thermador Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...