Question about Fujitsu ScanPartner fi-5120C Pass-Through Scanner
When try to scan error report comes as below WHEN SCAN ERROR CODE SHOWS AS ASC CODE: DS42037 SENSE KEY 0 X 4 ASC 0 X 680 DDES: 0 X 74
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Posted on Jan 02, 2017
SOURCE: Fujitsu fi 5120c e2 error
See page 25 of:
"E2" is "Trouble with the optical system (front)."
That doesn't solve your problem, but at least it narrow downs the focus of your problem.
Posted on Apr 11, 2009
SOURCE: sense key=0x4,asc=0x48,ddes=0x88
Does your scanner display H0/H8 alarm?
Does the same symptom occur after turning OFF and ON the scanner?
Does any foreign object get inside the Control PCA? Check the control PCA.
Are the cables between Control PCA and the motor damaged? Or are the
connectors connected correctly? Check throughly.
If the issue is not resolved, then you may have to replace the Control PCA as the motor fuse is located in the control PCA unit. For replacement you are recommended to contact Fujitsu scanner expert.
Posted on May 23, 2012
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