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It is not the Kobo that has set the password, rather the router for the wifi that you are trying to connect to. You just need to know the password for the router to let you connect. If a router has no wifi password, it is considered unsecured and ANYONE can access it. So most all routers use password protection. If it is YOUR wifi system, and you no longer know the password, you can change it if you access the router setup for wireless and change the password. Be advised, however, that all devices that connect to the wifi will need to change their passwords as well or not be connected. If it is not your wifi you are trying to connect to, then you need to obtain the wifi password from that wifi system's administrator.
First of all, you must have the password which is set for your home WIFI. You can't do anything without it. Assuming you got the password, Go to tablet's Settings, turn on WIFI. When your WIFI router is displayed in the list, select it and you will be prompted for the password. Enter the password and click Connect. When you see Connected, it's done.
You will have to either remember your password, or reset your wifi back to factory settings and set up a new password. In order to clear the "code 011" error, you will have to hold the reset button down on the Roku for at least 30 seconds to do a factory reset. But, don't do this until you get your wifi password issue squared away first.
Choose a laptop or WiFi device that is currently connected to your network. If none of your devices are connected, use an Ethernet cable and connect a computer or laptop directly to your wireless gateway.
Open a web browser and go to the Admin Tool (http://10.0.0.1) - this is the wireless gateway's administration site. The default settings are:
Password: password (case-sensitive)
Note: If you changed your Admin Tool password previously, you will need to use your new login information. If you don't remember your Admin Tool password, you will need to factory reset your wireless gateway. Instructions on how to do this can be found by reviewing the wireless gateway user guides at Wireless Gateway Guides.
On the left navigation menu, select Gateway, then Connection and then Wi-Fi.
Under Private Wi-Fi Network, you'll see the Name (SSID) of your WiFi network. (You may want to write down this information.)
Wireless Gateway 1 customers, click EDIT at the right.
Wireless Gateway 2 customers, click EDIT for both 2.4 GHz and 5 GHz bands to view the settings for each. ?
Check the box next to Show Network Password. The Network Password (Network Key) will be displayed above. (You may want to write down this information.)
On this page, you can also edit your wireless network information, including changing your Network Name (SSID) or Password (Network Key). If you make any changes, remember to click SAVE SETTINGS.
Now that you have your Network Name (SSID) and Password (Network Key), you can connect your WiFi devices to your network.
If you have changed any information, use the new information to reconnect all your WiFi devices to your network.
Learn how an XFINITY Internet subscriber visiting your home can connect to WiFi without sharing your Network Name (SSID) or Password (Network Key)
Logon to the router as described in the instructions.
Go to the wireless security section and select WPA-2 encryption/security.
Set a strong password. The stronger the password the more secure you WiFi network will be.
This will help you make a strong password: http://www.pctools.com/guides/password/
Your wifi devices should remember the password so you should only have to enter it once for each device.
Try resetting the router back to factory default, and set up again with a new password. What make and model of router are you using? Just ran into this issue with neighbors 2 new Kindles, which connect fine to my NetGear router, but will not connect to their Linksys WRT54GS router.
1. access your router's GUI: click on internet explorer, type in the address bar: 192.168.1.254, then click on GO or ENTER it will bring up NETWORK AT A GLANCE PAGE OR THE GUI now at the top page click on HOME NETWORK, then click on WIRELESS SETTINGS or EDIT STTINGS (it'll asked you to enter a system password. if you cant remember it just click on 'I forgot my password and it'll give you a clue. and f you still cant remember you can click on 'I still cant remember my password and this this time it'll allows you to change it but first you have to enter the sytsem key that can be found at the bottom part of the modem under the bar code the one inside the parenthesis its a total of 10 numbers) Now, just click on home network and wireless settings again then it'll bring up IDENTIFY NETWORK PAGE. change the network name to your last name or any name, then for the wireless channel, change it to 10, make sure its WEP-OPEN, then select use custom pass phrase then enter 10 numbers that would serve as your wireless pw. then at the bottom part find power setting then change it to 10, then clicked on SAVE. now on your ipod try to find the network name the you created then if it asked you for the wep key or pw...that's gonna be the 10numbers that you're about to create on the GUI.