Question about Konica Minolta PagePro 1300W Printer
Piece of paper stuck in fuser unit, cannot shift it. Cannot get access to rollers to try and roll it out. Possibly fuser unit faulty, but cannot see how to remove it to check. Any suggestions? User guide is no help.
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
Posted on Nov 12, 2010
SOURCE: Paper stuck in fuser unit
1) Grab the front cover grip and
open the front cover
2) Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Do not expose the imaging
cartridge to light for a long period
of time, otherwise decreased
image quality may result.
3) Pull out the jammed media along
the feeding direction.
If media is jammed in the fusing unit,
pull the media downward to remove
The fusing unit is extremely hot.
Touching any part near the fusing
unit may result in burns.
Do not touch the image transfer
roller inside the printer, otherwise
decreased image quality may
4) Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
5) Press on the front cover grip and
close the front cover.
Posted on Nov 22, 2013
Tips for a great answer:
Mar 20, 2013 | Oki Brand Oki C610n Laser Printer...
Jan 28, 2013 | Canon imageRUNNER C3200 Copier
Feb 22, 2011 | Office Equipment & Supplies
Oct 03, 2010 | Canon ImageClass D880 Copier
May 14, 2010 | Konica Minolta DiALTA Di200 Copier
Mar 31, 2010 | Lanier Office Equipment & Supplies
Oct 01, 2009 | HP LaserJet 4250n Printer
Jun 23, 2009 | HP LaserJet 3330 All-In-One Printer
Dec 18, 2008 | NEC SuperScript 860 Laser Printer
54 people viewed this question
Usually answered in minutes!