If the printer is not even initializing it could be a hardware failure.
This is due to a formatter failure.
Try an nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the down arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.
if this does not work contact hp, if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.
Al
[email protected]
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