Question about Sony Handycam DCR-TRV310 Digital Camcorder

2 Answers

Problem downloading to PC

We've had this camera for quite some time and we've never had any problems getting the video from the camera to the PC...we recently used it again for our daughters 1st birthday and tried to download the video but we can't get the PC to recognize the camera. When plugged up, it doesn't even make the typical noise for finding new hardware. We've tried 2 different firewire cables and put them in both front and back jacks, but with no luck. Can the port on the camera go bad? If so, how can we get it fixed?

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  • mcollins1972 Oct 11, 2007

    Thanks for the help, but as I said, we tried it in the rear jack also but still could not get the PC to recognize the camera.  I tried it at work with no luck.  I know the cables are fine because I use them all the time at work to down load videos from the work video camera.  The issue I think is the camcorder.

  • Robbie Dahl Nov 16, 2007

    I bought a new Sony Digital 8 Handycam in 2004 and it has been great until early this year when my firewire port stopped functioning. Sony quoted $AU 650.00 to fix it. It cost me $AU $599.00 new with bonus battery, tapes and bag. Sony seemed to think that the problem was unusual, despite other people I know who also lost their firewire ports, not to mention the many complaints I found on the internet.

    I asked them if there was anything I needed to do in future to avoid the same problem, but they seemed at a loss to suggest anything, especially as they do not recognise that the firewire port is a faulty design by Sony. Feeling that I had probably been a bit unlucky I bought a second hand Sony Digital 8 camera the TRV330E. It had hardly been used and the firewire port worked so I could now download all my footage, especially the over 50 tapes I had used as storage.

    After just 10 downloads of footage, each time making sure that all the cable connections were made before even plugging in the computer and switching it on, my firewire port, again, stopped being recognised by the computer. This occurred even though I always made sure that the computer was up and running before switching the camera on. It seemed to me that these precautions should have avoided any possible shorting of the firewire port on the camera.

    In my opinion, Sony has dodged having to recall, what was clearly in my opinion, a faulty part because of a largely technically ignorant consumer. The early Sony manuals described how to use the inferior USB port for streaming video, rather than the superior firewire. The Digital 8 format was superseded and Sony has encouraged people to simply upgrade to a new camera. Unfortunately, some of us, although passionate about our movie making, are on limited budgets.

    When I can afford to, I will purchase a new camera, but it will not be a Sony. Had many of us been more techno savy when these early Digi 8 models came out we may have been able to force Sony to recall them and replace the firewire ports with ones that were more reliable. Unfortunately, it is probably too late for that now.

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Download Driver
http://esupport.sony.com/US/perl/swu-matrix.pl?upd_id=1452

Install then download and install a video program like movavi videosuite or ulead videostudio (i personally recommend movavi).

Plug in the camcorder and switch it on, put it on play/edit and play the video, press record or capture in the software and let it record!

once the video scene in the camera is done, stop the recording and do what you wish!

GOOD LUCK!

Posted on Jul 15, 2008

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The camcorder was connected to one of my PC's 2 front-panel FW jacks. These are split off of a single internal FW connector on a FW/USB2 PCI card. When I connected the camcorder to the single rear FW jack, it worked. The PC
recognized the camcorder, and never lost recognition of it, unlike with the front-panel jacks, where it was recognized, but then was lost within seconds. I'm guessing that either the front-panel jacks are not working properly, there's a loose or weak connection somewhere, or splitting the single internal FW connector in 2 weakens the signal to the point where the
PC won't consistently recognize some FW devices.

In any case, I was able to capture my first 2 hour tape w/o a hitch. 1 down,
29 to go... ;-)

 

This was their problem  goes back to 2005

I'm trying to digitize videos from some old Hi8 tapes onto my PC using the A/D pass-through ability of a Sony DCR-TRV310 Digital8 camcorder that I borrowed. I tried this on my office XP Pro PC today with a standard 6-4 pin Firewire cable, and it worked fine using Microsoft Movie Maker (the latest
version on SP2). But when I tried to do this on my home PC (also XP Pro and running SP2), it only recognized the camcorder for a few seconds, then it disappeared from Device Manager.

Is there any reason this is happening? I went to the Sony site to see if I needed to download newer drivers, but there aren't any for this camcorder. I tried another FW cable, but that didn't help. Asking Device Manager to scan for new hardware doesn't help. I'm kind of stumped here. This worked on one
PC (as well as an OSX iMac), but not another PC.

Any clues?

Thanks,

--
Kovie
k @earthlink.netizen

Posted on Oct 11, 2007

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