Question about Computer Utilities & Maintenance
Yes, software relocation/removal. complex issue i suggest uninstall, clean out registry, temps, and restart and reinstall with no virus, etc running, or in safe mode. good luck
Posted on Oct 09, 2007
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Follow the instructions below which might help you in resolving the issue.
Login as an Administrator and check if the issue is resolved.
If that does not work, right click on the installation file and select "Run as an Administrator" which might help you in resolving the issue.
Follow the instructions in the link below to perform Clean boot procedure.
Step 1: Perform a clean boot
Step 2: Enable half of the services
Step 3: Determine whether the problem returns
Step 4: Enable half of the Startup items
Step 5: Determine whether the problem returns
Step 6: Resolve the problem
Step 7: Reset the computer to start as usual
How to troubleshoot a problem by performing a clean boot in Windows Vista
After checking the issue, put the computer back to the Normal mode.
Uninstall or update the program which is causing the issue.
Perform online virus scan and check if the issue is resolved.
Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.
Click on the link below to run online Virus scan.
Check if the issue is resolved.
You can go for Microsoft Security Essentials to protect your computer from Malicious software programs.
Click on the link below for more information on Microsoft Security Essentials.
Let us try installing Windows Installer 4.5 and check if the issue is resolved.
Download and install Windows Installer 4.5 from the link below.
Windows Installer 4.5 is available.
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