Question about HP DeskJet F380 All-In-One Printer

1 Answer

Not printing In printer and faxes the icon reads door open Printer cues jobs but doesnt print

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  • strawdog74 Nov 06, 2007

    I have the same problem. So far solution has been to drop the printer onto the floor. Ripping out the cables, kicking it in the front and finally by stabbing it repeatedly with a sharp pair of scissors.



    It still says the door is open.

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  • HP Master
  • 2,022 Answers

Pls reomve all the print job from print spooler like just double click on the printer icon it will shows the list of pending job pls clear all the documents and restsrt the sytem and then give the print command it will work.

Posted on Nov 19, 2007

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Related Questions:

2 Answers

I want to cancel to print and my printer doesn't have a cancel icon to do this. do I just turn off my printer? My printer is PH Photosmart. Please advise - I'm new to all this. Thank You.


When u print it goes to a "cue" on the pc and stays there untill done. Turning off your printer will not work as the "job in the cue" is still there. When u turn on your printer the job starts up untill finished.

Ok to stop a print job turn off printer.

........Hope you are running windows 7
1.) Open devices and printers
2.) double click your printer
3.) select see whats printing dialog
4.) select the items in the list then right mouse click
5.) select CANCEL
6.) The job is now deleted from the que so when you turn your printer on it will not start until you print your next item.


Apr 01, 2011 | Office Equipment & Supplies

4 Answers

My dell dimension 2400 series computer has lost comms with the local dell AIO A920 printer. Connections seem to be good. It seems a print job has got stuck somewhere. HELP! AJCook


how your printer icon is looking on control panel, if dim, it means it is not detecting , if normal it means detecting then,
go to control panel open printers, then open your printer, cancel all the documents, then send a print command and check

Nov 01, 2008 | Computers & Internet

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

2 Answers

It keeps on sayin my access door is open but my printer doesnt have a rear door


Access door is usually the one that opens to allow the insertion of new cartridges. Try opening and closing that one and restarting the device after completely unplugging from the mains and waiting 30 secs.
Please rate this answer!!
Cheers
Bob

Jan 09, 2011 | Office Equipment & Supplies

1 Answer

WHEN I WONT TO PRENT MY PRENTER TOLD ME THAER IS NO SOFTWER MY PRODUCT : oPTRA t 610 WHEN I WONT PRENT I TURN OFF & ON oR OBEN THAE DOOR


Default Printer Issue
The wrong printer is set as the default. See the image below for an illustration.
pattlnk_1132009_021-enus32058def.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:


    1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
      -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

    2. Right-click on the printer icon, and click Set as Default Printer. A check mark displayed above the printer icon now identifies it as your default printer.

    3. Try printing again.

Topic 3: Printer is "Offline"
The printer is set to Offline and the printer icon appears washed-out. See the image below for an illustration.
pattlnk_1132009_022-enus32058ofln.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

  1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
    -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

  2. Right-click on the printer icon, and select Use Printer Online.

  3. Try printing again.

Topic 4: Printer is not Ready
The printer is in an "Intervention Requested" state (e.g. paper jam, paper out) but no Windows print error notification message is displayed.
Explanation
The print job cleared the print queue. This means the print queue icon has disappeared from the notification area ('systray') of the task bar. The printer is holding the job, however, until the the printer is returned to a ready state.
What to do
Check the printer LCD, or operator panel menu, to verify that the printer is in a ready state. If not, return it to the required status.
Topic 5: Printer is Paused
The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.
Explanation
This is typically an end user error. Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).
What to do

    1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)
    2. Click on Printer in the upper left-hand corner of the menu bar.
    3. Is there a check mark next to Pause Printing?

      -If yes, click on Pause Printing to turn off this Windows feature.
      -If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.

Topic 10: Windows Print Spooler Issue
A problem with the Windows print spooler is preventing successful printing.
What to try
Stop and start the Windows print spooler. To do this:

  • -In Windows XP, click Start > Control Panel > Administrative Tools > Services, click on Print Spooler, click on Stop the service, and then click on Start the service.

  • -In Windows Vista, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list. Right-click on Print Spooler, and then click Stop. Finally, right-click on Print Spooler again, and then click Start.

Remove the first print job from the print queue. To do this:

  1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)

  2. Click on the first job listed so that it is highlighted.

  3. Click on Document in the top menu bar.

  4. Click on Cancel.

  5. Click Yes when you see: "Are you sure you want to cancel the selected jobs?"

Click here for illustration.
Topic 11: Other Issues
Other possible causes of a print job not printing include:

  • -USB connection problem if locally connected only.

  • -Firewall issues preventing communication.

  • -Workplace virtual private networks (VPNs) preventing communication. VPN tunneling may be required to ensure successful communication. Enabling this feature may require network administrator approval and assistance.

  • -Document formatting.

  • -Driver settings.

  • -Application-specific issues relating to the application's Printer Setup.

Topic 12: Last Resort
If you have tried all of the above suggestions to no avail, try the following:
  1. Reboot your computer and try printing again.
  2. Turn the printer off and on, and then try to print again.
  3. Install a different printer driver, e.g. PCL, PostScript, HBP, or XPS driver.

Dec 14, 2010 | Lexmark Optra T610 Laser Printer

1 Answer

My hp officejet 5610 all-in-one is giving me a problem it wont print but it prints old stuf when i turn on my printer how do i fix it


Clear out your print cue. Double click on the printer icon and then right click on the print jobs and cancel all. Then retry your current job.

Aug 23, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Print jobs stuck in cue


Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Jun 25, 2010 | HP LaserJet 8500 Color Printer

1 Answer

I cannot print but i can scan


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 09, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP 1210. Copies light solid 'E'. Print Cartridge light, blinking orange. Happened out of blue, with 20 pages pending in cue on 4 different print jobs. Tried the reset, did not work. (hold cancel and...


hi,

seems like an hardware problem... anyway we will give a try

> unplug the usb cable
> open control panel and then open printers and faxes
> right click on each and every printer icon related to this particular printer and delete it.
> now turn off the printer
> keep pressing the on button for 20 seconds
> turn the printer on
> take out the ink cartridges
> now turn on the printer
> when the printer asks for the cartridges, insert them
> still if you have the problem, check for any jammed paper
> turn off the printer and open the rear access door. you will get full acces to the rollers, remove the jammed paper if any
> close the rear access door
> try to copy or print after turning on the printer

if still u have the problem service the unit.
you can also cal the tech support at 18004746836

thanks and regards
agnel

Mar 19, 2008 | HP PSC 1210v All-In-One InkJet Printer

1 Answer

Printing job stuck in spooler


3 possible fixes: 1. click Start>control panel> Performance and Maintenance> Administrative Tools> Services> Print Spooler to open the options and ?stop? to stop the spooler. Once its stopped click start to start it again. Ok to exit. 2. click Start>control panel>printers and faxes. Choose the 5510 icon. Right click and then >properties>advanced tab>print processor and choose the RAW option. Click apply to exit, ok twice, and restart. 3. reinstall the driver. http://h10025.www1.hp.com/ewfrf/wc/ softwareList?dlc=en&lc=en&product=311255&lang=en&cc=us&os=228 Good luck

Feb 21, 2006 | HP Officejet 5510 All-In-One Thermal...

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