Question about Hemera The Big Box of Art: 1 Million (460101) for PC

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Henera The Big Box not exporting pictures

I have used Hemera The Big Box for 5 years and it worked GREAT until last week. Now I select the picture I want and double click the picture and the Export window comes up but then when you tell it to export it does nothing. I have tried to export to corel and Word and to a folder on the desktop but nothing works. I downloaded the patch from the website and now it goes through the motions but converts the file to an .hip file and the KB is at zero. Any help at this point would be GREATLY appreciated Thanks!! Casey

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  • Karlchen09 Dec 01, 2008

    Hi blamepro,
    one year ago you posted the solution for a problem about nearly white images whenexporting from Hemera Software bundle.
    This link doen't work any more. My question now: Is it possible to send me the files.
    My email address: fff@fff-fuchs.de
    Thanks a lot in advance for your efforts!
    Yours sincerely Achim Fuchs

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I had the same problem on my XP Media Center system. Some of the graphics either appeared to be all white, or they were like 99% white and you could faintly see the center of the image if you moved the mouse around.

Hemera has a fix. They call it a "faded image" problem.
It involves downloading two files. One is an updater. The other is a zip file that, once the contents are unzipped, you copy to the location where the first file was installed to.

See:
http://support.encoreusa.com/product.asp?id=2221

Posted on Dec 11, 2007

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Posted on Jan 02, 2017

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