Good Afternoon, I have an 64bit HP Pavillion System, brand new, with Vista Home Edition, I previously purchased a 1TB USB external HD Simpletech, works fine with XP, but not with vista, keeps looking for a driver, its a usb connection wouldn't apply it as a mass storage device? I did remove all USB controller devices and rebooted, but with no luck, stills acts for a driver. Thanks..

I purchased a SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx for my Vista machine and all was well. Then I purchased a Windows 7 machine. It would not recognize the devise. I contacted SimpleTech only to be told my model cannot be used on machines newer that the Vista. Recently I purchased a Windows 8.1, did a little research, plugged the SimpleTech into the 8.1 and reformatted it using the Windows feature. The SimpleTech is alive and well on my 8.1.

You can use any 12V/2A tip positive power supply at Radio Shack, Best Buy, etc

12 volts Dc and 1.5 ampere with External terminal as Negative Polarity and internal as Positive Polarity.
Good luck

Thanks for using FixYa.

I have a 500GB and a 1TB. Both drives if they work at all, is because you have to apply the power after usb is connected. The 500MB still good but the 1TB took a big dump.

Code 16 is a hardware or firmware failure you need to Surf a little and reveiw the home page. Hold on ill get the address to take you too the solution
http://www.simpletech.com/support/support_downloads.php
This may resolve the problem and grant you access to your HD

Hi Helen,

You almost have it. Format it on the laptop, and the 64bit desktop will be able to read it.

Good Luck,

don't forget to leave a rating.

Thanks
Mark

If you unplug the power and USB cables from the drive (but not the computer), plug in the power and then plug in the drive, the Mac will remount the drive on the desktop. I am having the same issue, only my old HDD used to be my TimeMachine drive and now I want my SimpleTech drive for that. The issue is that when the SimpleTech drive disappears, OS X automatically uses my old HDD for TimeMachine and all my disk space vanishes.

Very ARRGH!!!

I'm trying to find a better solution, because having to mess with the cables means it's no good for TimeMachine... and very frustrating on top of it.

I had a very similar problem. It turned out to be a faulty case.

If the drive was formatted, there is a very good chance you've destroyed your data and may need professional services to recover the files (if possible)

Chances are you just needed to replace the external case by removing the harddrive from the simpletech case and installing it in a new case.

But again, if the drive's been formatted, it may have wiped out your data.

Hi,

Try the following steps :

Update the WLAN drivers,

Reseat the Wireless Card - Physically remove the card from your system and clean with a dry cloth and then install in the system.

Install the Intel drivers for the Wireless.

Update all the drivers.

Let me know the status.

Good Luck.

Live, Love, Laugh.

Is this compatible with vista?
Ensure all the plugs are right and try on a different pc to see if its the pcs or the exhdd's problem