On our HP color laser jet 2605dn printer, we installed all new color cartridges but the red is very dull to yellowish in color. Any ides how to fix this problem? Thanks!
This is a common problem on these printers.
Cause is dirty lenses and or mirrors in the laser unit.
This happens over time (as the laser unit is not sealed), and particularly if you've had a leaky toner cartridge. Unfortunatly there are a lot of poorly remaufactured, leaky cartridges around for these printers.
Solution is remove laser unit, open it, clean lenses and mirrors (very carefully to avoid disturbing alignments, and scratching).
The laser unit is deep in the printer, so it's quite a lot of work, but very rewarding when you've fixed it.
Alternatives - buy a replacement laser unit and swap and clean old one at leisure, or get an exchange refurb printer - if you think your mechanical skills aren't up to it.
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I have the same problem on Laserjet 1600 with 2 different printers
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