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Verbatim usb 320

My hard drive starts for a moment, lights up, I hear it spin then a small click is heard and it stops completely. 1 second later that process repeats. The external is never recognized on my computer. How can I fix it?

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Click sound in hdd is mainly comes when media is failed. And if so you can't repair it at home. Don't open it otherwise your data and warranty both wipe.

Posted on Nov 21, 2013


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Posted on Jan 02, 2017

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SOURCE: My computer won't recognize the external hard drive.


The bad news is he's mostly right, not much the average user or lazy technician can do.

The good news is if you handy there's a cheap solution you can attempt, and if it fails several escalating levels of professional assistance you can get.

First, if you're feeling handy and want to try this yourself you can remove the HDD which will be a standard 2.5" or 3.5" harddrive(measure the narrow side).

Second, remove the cables and unscrew any mounting brackets.

If the cables are similar sizes and smooth resembling a USB cable they are SATA Cables and it is a SATA drive.

If one has four cables, usually one red, one yellow and two black and the other is a much wider wafer cable with either 40 or 80 pins it is an IDE drive(which type is of utmost importance in the next step).

Now, go to a computer store, or parts store(no staples doesn't count). Ask for a 2.5/3.5" SATA/IDE hard drive enclosure. I will be an empty shell similar to the one you just took apart.(should cost 20-50 depending on brand and store, I like nexstars myself but brand is not that important).

Take it home and assemble it with your drive inside. Power it up and plug in the USB.

If it works you HDD is likely fine and just the controller board has failed in the other enclosure. If it doesn't you're only out a few bucks and now you know for sure the problem is with the HDD and you will likely require further, direct assistance from a pro like myself.

Either way get back to me and I can bump you along to the next step or pat you on the back for a job well done

Hope this helps FixYa,


Posted on Apr 26, 2009

  • 10406 Answers

SOURCE: Verbatim 320 gb usb external

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: for a "no data - no charge guarantee".

Posted on Nov 11, 2010

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I know it sounds a little nuts but try it with the drive upside down or on either side or on end supported by some books, you can also try cooling it off in a fridge for a while. when a drive starts to go and starts making clicks and vibe noises you have very little time to get everything off. before you try anything make sure you have space to save the files if you do get in.
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When you press the button it takes a few seconds for the indicator light to come on because the drive is initializing on startup, in other words its starting to spin up which could take a few seconds. Press the button one time and wait 30 seconds to see if its just the delay for the Hard drive to come to speed. And the same for the shutdown it may take a few seconds for it to park the drive and shutdown.
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Regards Bill

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