I cannot get the computer to recognise the mouse since the existing Logitech mouse remains in the system;even after loading the mouse vxd,if the computer is restarted,the mouse pointer remains still.
I disconnected the Logitech mouse after disenabling it in the device manager and restarted the computer but it does not work.The mouse pointer does not move.
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Open "control panel". You can get to this either through the "charm bar" by moving the mouse up to the upper right hand corner of the screen and clicking on the settings gear, or clicking on the file manager on the task bar, then clicking on the control panel icon in the system section of the taskbar at the top of the file manager window.
In the control panel, click on the "mouse" icon, then select "pointer options". The top setting is a slide bar for pointer speed. Selecting "Enhance pointer precision" seems to slow the mouse pointer down some as well as making it easier to pick with precision.
Generally speaking the operating system will recognise both mice if the wireless dongle and the wired mouse are both plugged in, but I would recommend unplugging the wired mouse and plugging in the dongle for the wireless mouse before powering on the computer.
Hope this is helpful, if so would you please register that with Fixya
Uninstall the Keyboard driver. Unplug the Logitech keyboard. Restart the computer. Plug the Logitech keyboard back into the computer. Windows should recognise the keyboard and/or the mouse. Place Logitech setup disk in drive. Reload the drivers...
The drivers sometimes corrupt themselves.. You might download the latest drivers for your keyboard/mouse.
HELLO, ALL YOU HAVE TO DO IS TO DOWN LOAD THE SOFT WARE THEN PLUG IN THE USB AND AFTER THAT ON YOUR RECIEVER CLICK THE CONNECT BUTTON ON THE RECIEVER TILL IT RECONIZES BOTH KEY BOARD AND MOUSE I HAVE THE LOGITECH WIRELESS SYSTEM AND I LOVE IT TILL THE BATTERIES GO OUT ON THE MOUSE OR KEY BOARD LOL THEN RESTART YOUR COMPUTER.
This problem was happening on my system but i managed to fix it easily! What has happened is your itouch software has become corrupt so it will only recognise your keyboard thus the usb connection. You will need to download/install off disc onto your computer again but do NOT go to uninstall program manager on windows as it will not appear there because even though you can access the itouch configuration panel, the database is corrupt and the administrative system will not recognise this. Just download/install via disc and it will just install with no alerts unlike most programs which will recognise the program is already installed onto the system. Once the setup is 92% it will freeze for a second then the found new hardware window will appear on screen go through that process and your mouse is back to normal and your keyboard will work via itouch software.
(Please note that this will only work on windows)
go to start>>control panel>>add and remove porgrams.
uninstall all of the Logitech software related to the optical mouse.
restart the computer, plug in the mouse usb, the windows OS should automatically detected the mouse.
Windows OS has logitech mouse driver buldin. you don't need additiona; software.