Out of paper error in Zebra 110XiIII plus

There is a small thumb screw under the paper guide that has an adjustable stop to hold the paper. If you load it correctly, you should have one on each side to guide the paper into the printer. Also, the machine has either a roller or a bar to hang the labels on, correct? The bar has an adjustable stop to keep the roll from moving around while you print. You may want to setup the media sensor about 1 cm from the left of the printer to make it less subject to this type of error. They come from the factory very close to the edge of the paper to allow for some card printers to work well out of the box. Most people use labels and this is not necessary. I hope I have given you some helpful information.