Question about HP Photosmart 635 Digital Camera

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Camera Connection Hi, I am having problems with my camera connection to my computer. It is hooked up via USB, but my computer is not recognizing the problem. Any tricks or ideas I can use to get it going?

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  • bevand4 Sep 22, 2008

    MY COMPUTER AT ONE TIME DID DOWN LOAD FROM MY CAMERA, BUT I LOST THE CAMERA AND NOW THAT I HAVE IT AGAIN (AND IT IS WORKING FINE) THE COMPUTER WILL NOT RECONIZE THE CONNECTION. I MAY HAVE REMOVED SOMETHING ON MY COMPUTER? WHAT DO I DO?

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Two things:

1. The USB cable where it connects to the camera has to firmly in place otherwise it can disconnect from the computer even though it appears to be connected.

2. In the HP 635 'Set up' menu there is a section called USB configuration that has a 'computer' icon and either of these two options:
USB (Digital Camera)
USB (Disk Drive)
Set it to USB (Digital Camera). This tells your computer what sort of device is connect to it.

If you are connected correctly as above this is what happens:
1. Message: 'Establishing connection with computer'
2. Message: 'Connected to computer'.
3. images are copied to the computer.

I hope this helps.

Posted on Feb 19, 2008

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