Question about Gateway 500XL PC Desktop

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No video on boot up!!

No additional hardware was installed recently. Computer was working fine except for an interesting shutdown issue (despite many attempts to fix, the computer would simply reboot instead of shutdown from windows xp). One day after installing and playing neverwinter nights 2, my computers video would freeze or crash (irregular video patterns would appear on the screen the would no longer respond to any commands). At first no video would appear on boot up. Lights flash, hardrives spin up, fans work, no beeps though (although do not remember there being beeps before). Just a blank screen. I unplugged my power, video card, and ram. Cleaned dust from everything. Plugged it all back in and powered on. The first time it got all the way to the windows loading screen then turned black (monitor light orange). Rebooted then it went to windows. It appeared to be random. Windows would run from 10 minutes to all day. After it crashes it seems to be random when it will turn on and actually boot up. I continually clean try again. Sometimes it works and sometimes it doesn't. Recently I have been unable to get video on boot up despite any attempts.

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Re: No video on boot up!!

Have you tried to uninstall the vedio driver and reinstall it then let me know.go to my computer icon right click it > go to properties >hardware tab > device manager and check if there is any yellow mark showing.kindly do this in starting your computer in safe mode.

Posted on Oct 09, 2007

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1 Answer

Pc keeps turning on and off

There's a lot of reason why the computer keeps turning on and off. The following are the common factors -

1. Driver Issue - common symptom is BSOD (Blue Screen of Death) before shutdown. Get the error code that usually starts in 0x12345abc. Unplug any newly installed hardware or any usb device then check. If unsuccessful, boot to safe mode and if computer behaves normally then isolate the problem by performing a clean boot.

How to perform clean boot in Windows

Start your computer in safe mode Microsoft Windows Help

2. Defective internal components such as motherboard, memory module, video card.
- Simplest way to check for motherboard issue is check the computer time. If it keeps on changing then probably a busted battery that needs to be replaced in the motherboard. If not, have it serviced by a local tech or reputable computer shop.

- Perform memory test that is built-in to the motherboard. If the memory is defective, either clean it using a pencil eraser or have it serviced.

- Listen for "beep sounds" before startup. This should give you an idea of what the problem is.
Computer POST and beep codes

3. Insufficient Power / Overheating.
- check the voltage of your power supply and if it is still sufficient enough to supply the motherboard. Check the temperature, if the fan speed is sufficient to cool down the processor. Download the software to check everything.

CPU CPUID System hardware benchmark monitoring reporting

4. Due to Viruses/Malwares
- perform the abort shutdown command to prevent the computer from turning off. go to start - run - type shutdown -i

5. If you are not comfortable doing all this, go to the nearest computer shop. Hope this helps.

Jul 09, 2014 | PC Desktops

7 Answers

I shut down my computer to reboot it and when I went to turn it back on it would not go back on. Everything seems fine all the plugs are ok and the green power light is on.

u may be selected the standby mode in the shutdown option,press the power button it will power on quickly andthen shutdown properly.if u want to restart then select the RESTART option while shutdown.

Aug 15, 2008 | HP PC Desktops

1 Answer

I have a dell dimension 4600. It has original memory cards installed. 2 256 MB for a total of 512 ram. I recently tried to install 1 GB memory card. When I start up computer it beeps several times,...


several beeps in a system is caused by a memory issue -- If you've recently added or tried to add additional memory to the computer and have started getting these beeps. Remove all new memory you've added to the computer. If the computer works fine after removing the new memory you're encountering either an incompatibility or defective new memory.

Sometimes when the computer is moved and/or over time a memory stick can become loose causing the computer to be unable to read the memory or get errors as it's reading it. Try fixing this issue by opening the computer removing each of the memory sticks you have in the computer and then placing them back into the computer.

If reseating the memory did not resolve the issue try swapping the location of the memory. If you have only one stick of memory in the computer try moving it to another slot and then boot the computer.

If you have more than one stick of memory try removing all but one stick of memory and boot the computer. If this does not resolve the issue try removing that stick of memory and try one of the other sticks of memory.

the specs can be found at this link

the system you have is upgradable to 4G of RAM, and this RAM must be installed in equal pairs
so if you have 4 slots to insert memory in (assuming you will retain the 2 256M) , you must install the other slots by 2 512M, 2 1G or 2 2G DIMMs -- make sure you isntall exact same DIMMs, dont mix memory makers or specs, other than what Dell specifies

memory type must be
PC2700 (333-MHz) or PC3200 (400-MHz) DDR SDRAM

i hope this helps --

Dec 09, 2010 | Dell Dimension 4600 PC Desktop

1 Answer

Computer turns off with no warning...

This issue could be caused by any of the below possibilities.
  1. Heat related issue.
  2. Hardware issue or error.
  3. Computer virus.
  4. Issue with operating system.
  5. Other failing hardware
Answer: Heat related issue
A computer that turns off without warning is often a heat related issue. Many computers today are designed to turn off or automatically reboot if the computer, processor, or other device in your computer gets too hot. If you have heard any abnormal noises coming from your computer recently such as a high squealing, this could indicate a fan may be failing in your computer.
You can first start by verifying the fan on the power supply is working by examining the back of the computer and seeing if the fan is moving and moving smoothly. For all other fans in the computer, you will need to either open the computer and make sure the fan are working (processor fan and case fans) and/or if your BIOS monitors the RPM of the fans, enter BIOS and make sure the BIOS does not report any errors.
While inside the computer it's also a good idea to verify the processor heatsink is properly connected by disconnecting and reconnecting the heatsink. If the processor heatsink is not properly it will not keep the processor cool causing the computer to overheat.
Users may also be able to determine how hot their computer is by onboard thermal sensors. If your computer comes equipped with these sensors, make sure your CPU is not running to hot; additional information about how hot your CPU should be running can be found on document CH000687.
Hardware issue or error
Any failing hardware component in your computer could cause your computer to unexpectedly turn off without warning. If you have recently attempted to add a new hardware device, remove that device to make sure it is not causing your issues.
Before attempting to remove any hardware, make sure you are not encountering this issue because of hardware conflicts by viewing Device Manager for errors. Additional information about Device Manager can be found on our Device Manager page.
If you have not recently installed any new hardware into the computer, the next best solution to determining if this is a hardware issue would be remove any hardware on the computer that is not needed. For example, remove your modem, network card, sound card, and any other expansion cards that are not needed for the computer to operate. Run the computer without these cards to see if they are the cause of your issue.
Computer virus
It's possible for your computer to be infected with a virus that is designed to shut down your computer or turn it off. If your computer seems to be turning off when executing a certain program at specific times in the day, it could be infected.
If you believe your computer may be infected with a virus or are uncertain if your computer is infected with a virus, make sure your virus scanner definitions are up to date. Additional information about checking this can be found in document CH000533.
Issue with operating system
If after following each of the above recommendations your computer still continues to reboot, it is likely that you are experiencing a Microsoft Windows operating system related issue that cannot be explained. To help make sure this is the case, please try the below steps.
  1. Reboot the computer and enter CMOS setup as the computer is booting. If you are not familiar with how to enter CMOS, please read through document CH000192.
  2. After you have loaded the computer in CMOS setup, let the computer sit.
If the computer does not turn off while letting the computer sit in CMOS, it is likely that you are in fact experiencing an issue with Microsoft Windows or your operating system and it is recommend that if you have followed all of the above recommendations that you reinstall your version of Microsoft Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Other failing hardware
If after reinstalling your operating system, or during the installation of your operating system, your computer turns off abnormally, it is very likely that other hardware is failing in the computer. Often this is RAM, CPU, Motherboard, and/or Power Supply (in that order).
If you have extra available parts or have a friend or co-worker with a similar configuration that is willing to allow you to test their hardware in your computer, try swapping these parts to determine if they are at fault. Otherwise, you will need to have the computer serviced.
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May 18, 2010 | PC Desktops

1 Answer

EMachine W3107 will not boot, no display.

Have you tried a different Graphics Card, looks to me like the onboard graphics card is at fault, there should be an AGP slot or PCI slot that you can plug a new Graphics card into then you should be fine...

Sep 04, 2009 | PC Desktops

1 Answer

Added memory causes machine to shut down and boot up continually.

it proves that your emacchine does not support your addition of memory try a bit lower capacity memory

Aug 22, 2009 | PC Desktops

2 Answers


Hi, and welcome to FixYa
The computer may display a prompt to press F1/F2 or any other key to enter setup each time the computer boots as a reminder on how to enter CMOS. However, if the computer asks to press F1/F2 (or another key) to enter setup and does not continue, this issue can be caused by any of the below possibilities.
1. New hardware has been recently installed.
2. Error or confliction with settings in CMOS.
3. CMOS battery is bad or failing.
New hardware has been recently installed
If new hardware has been recently installed into the computer, it is likely that you are receiving the prompt "Press F1 or F2 to enter setup" because CMOS needs to verify that the new detected hardware is properly being setup in CMOS.

Error or confliction with settings in CMOS
If no new hardware has been added to the computer or the new hardware has been removed and you continue to receive the error, it is likely that there is an error or confliction with the CMOS. Press the key requested to enter setup and verify that all settings are correct. If everything appears to be correct try resetting the CMOS values to the defaults and/or Reset Configuration Data. Additional information about how to do this can be found on document CH000976.
If all settings appear to be correct, save changes and exit CMOS setup. If the error continues to appear, enter setup again and restore all CMOS values to default.
· See our CMOS page for additional help and information with the CMOS.
· Additional information about getting into the CMOS / BIOS setup can be found on document CH000192.
CMOS battery is bad or failing
If you continue to receive the prompt to enter setup each time the computer boots up and you have attempted to follow the above suggestions, it is also possible that the CMOS battery may be bad or failing. Generally; when this occurs, the computer is not holding the time or date correctly. If this is occurring it is recommended that the CMOS battery be replaced.

/Teis the Wiz - -> Vote "FixYa" :-)

Dec 05, 2008 | PC Desktops

1 Answer

Blue screen keeps coming up

The blue screen you are referring to usual appears when there is a software/hardware conflict.

If you have recently added any hardware to your computer , try removing it and rebooting the computer..if it was software you have recently installed , try booting the computer in "Safe Mode" ( tap the F8 key when the computer is first booting) and uninstall the program.......

If that does not work , we would need to do some more troubleshooting. First we would need the exact error code from the blue screen. That will help us narrow down exactly where the issue is coming from. In the picture below notice the red box's , the code in those box's is the code we need from yours.


Sep 30, 2008 | Dell Dimension 2400 PC Desktop

2 Answers

Won't boot

Thanks for you assistance guys. I neglected to mention that the new video card came with a new memory module that I installed soon after I installed the video card. Unfortunately, the memory module wasn't seated properly and created a short circuit. I removed the memory chip and now my computer works fine.

Apr 20, 2008 | Gateway 831GM PC Desktop

2 Answers


how long have you been having this problem??what were the last thing that you've been doning with your computer before the problem happened? are there any recent hardware/software changes? what type of operating system do you have in your computer?

Jan 17, 2008 | PC Desktops

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