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Send receive lights flashing on modem - SURFboard Motorola Computers & Internet

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SOURCE: "Send" and "Receive" lights are flashing on the modem

This is a sign of a bad modem already, but you can still try to fix this by doing a firmware upgrade on the unit and you can get the firmware from the manufacturers web site and then if still have the same problem have it replace....

Posted on Dec 10, 2009

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SOURCE: When i reset my modem it goes through the normal

The light pattern you have described shows that the modem can not establish a connection to your internet service provider (ISP). This is typically do to a signal related issue. To trouble shoot the problem you will need to connect the modem directly to the main cable line where it first enters into the home. You will know when the modem establishes a connection by the top 4 lights becoming solid green. If at any point all 4 top green lights start to blink in sequence than you will need to contact your internet service provider to "unwall the modem". Remember most internet service providers require you to register new modems on there network. So if you have not all ready completed that process you will most likely not have access. If you can not get a connection from the main line than there is a issue with either the modem or the signal coming into the home and you will need to contact your internet service provider.

I hope that information above has helped is some way.
If possible please rate this solution.

Posted on Sep 01, 2010

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1 Answer

"Send" and "Receive" lights are flashing on the modem


This is a sign of a bad modem already, but you can still try to fix this by doing a firmware upgrade on the unit and you can get the firmware from the manufacturers web site and then if still have the same problem have it replace....

Dec 07, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola cable modem sb5101 the receive light blink an the same as the send light


If you are able to access the internet this is a normal operating status. These lights are just letting you know there is activity present with the modem and the modem is sending and receiving information with your provider.

Nov 08, 2009 | Arris SURFboard® SB5101 Cable Modem

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

2 Answers

Power, Receive, Send flashes, No online light or the rest. Help?


Throw it away or send it to Motorola they get very HOT and this causes failure its common in routers and modems

Sep 21, 2009 | Arris SURFboard SB4200 Modem

1 Answer

Send indicator of the modem is flash and online indicator is off


If the "Online" indicator is not on, then the modem does not have an internet connection. The only thing you can do is unplug the modem for 15 seconds and plug it back in. Wait 30 seconds for it to cycle and the lights should all come back...if the "Online" light still does not go on, then you need to contact your internet service provider.

May 05, 2009 | Computers & Internet

1 Answer

Activity light operation


Yes.
It shows that you are sending and receiving data from your computer.

Aug 05, 2008 | Arris SURFboard SB4200 Modem

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