Question about HP PSC 1315 All-In-One InkJet Printer

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I'm going to go crazy!!!!!!!! HP PSC 1510xi All-in-one

For some reason, my printer wants me to throw it out the window. The paper will load about half way, and then a light will come on saying there is a paper jam. Nothings jammed, so I don't know what the deal is. I've taken apart the back to see if there is something jammed in there, but theres nothing wrong. I've turned the printer and computer off and on many many times, but it's not helping. What the heck is going on? Thanks for any help you can provide me with. Ps.. my printer is the one listed above in the subject line. Not the one listed under the product line.

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  • 2 more comments 
  • dowright Nov 14, 2007

    I am having the same problem. The paper loads half way into the printer and then quits. The "check paper" light comes on and the "paper jam message" is on the screen.

  • Anonymous Jan 23, 2009

    i hate this printer

  • Anonymous Feb 24, 2009

    how do you install the electric to the back of the printer?? Is there an adapter??

  • Anonymous Feb 25, 2009

    The paper gets jammed half-way through feeding. There is nothing there to jam it! I have powered it on and off and completely unplugged it. That was the advice I got from HP. And its happening again. Any other suggestions?



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Hi guys -

Well, I have to say - I have had HP printers for years and loved them - UNTIL I got an all-in-one! I have the 1315.

HP has NOT figured out the all-in-one printer package yet. There are software issues, and always always ink or paper issues. The scanner can be adjusted, but only so much, giving a really strange appearance to 3D items. Only paper items can scan well on it!

Overall, the best fix for an HP all-in-one is seriously to stop wasting time and ink and to get a different printer. I'd only had the 1315 for a month when I waived the white flag to wasting my time and effort. I bought a little cheap HP 3930, and it hasn't given me any trouble at all.

HP needs to work on the all in ones before continuing to market them. If you notice, there are new models constantly. That is because the figure out one issue, and instead of making a fix for it, stop support and put out a new printer instead, expecting everyone to just "upgrade" to the next new printer. Nope - not gonna happen.

What HP does have in its favor on printers, is that it is the only brand I've owned that didn't end up leaving "junk" on the paper - because of the printer cartridge heads, the prints are very crisp and clean, without overspray or dots.

Also very important on HP printers - be sure you get INKJET supplies if you bought an inkjet model. The papers are different, and many times, the laserjet supplies just won't go through their inkjets without jamming.

On the paper jam issues - while you cannot see a jam, it is somehow misreading the paper. Be sure you have the default paper size set correctly for what you are printing on. Also, take off the back and make sure there isn't just one piece of fuzzy paper back there. It doesn't take a full sheet of paper to give the paper jam error message - only a shred or slight piece where it doesn't belong. The track the printer heads run on is heavily greased and everything sticks to them! : (

I had to take the back off, used canned air to blow out the machine from the back, did it again from the front, uninstalled it and reinstalled it - that seemed to solve the paper jam issues.
I hope that might work for you.

Posted on Dec 27, 2007

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Okay..ready..go into the kitchen and make yourself a some dishes ...feed the cat or fish or plants...and don't let on , that the $#*!! 1510xi is getting to you . see, thats exactly what
it wants...if it THINKS your getting frustrated've had it man . ..Now go on....into the kitchen...

Posted on Nov 08, 2008

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I get the paper jam light only when I use thick paper stock used for labling CDRs. When I use regular paper, it works fine. The problem increases with use of the printer. It acts like it gets hot when I print. If the print job is simple and doesn't take very long, it prints fine. Color images on thick lable stock takes considerably longer than black on regular paper. If I printed one lable sheet and wait a few minutes for it to cool down, it would print again okay. However, the problem has gotten progressively worse. Now it won't print label stock at all other than quick lettering. HP says they don't support the printer anymore and offer no assistance to get it fixed. They just tell me to buy a new 1400 series printer. But the printer cartridges are different. Instead of 56 and 57, they are 21 and 22. 56 and 57 will not work on the 1400 series printer. The problem is that the 21 and 22 cartridges only hold about one third the amount of ink of the 56 and 57 cartridges for nearly the same price. What a great way for HP to force you into spending more for the ink! That's the last HP printer I intend to buy!

Posted on Dec 25, 2007


Posted on Sep 11, 2008

Add more paper make sure you have alot of paper when printing

Posted on Oct 30, 2007

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Posted on Jan 02, 2017

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