Question about Sony Cybershot DSCW350 Digital Camera
I have a Sony Cyber shot 5.1 mega pixel camera, my son dropped it and now it says to power off and on again, and everythime i do that it just keeps saying the same thing
Have the same problem, went to Sony Service Center but the price they ask for the repair is almost the price of a brand new digicam. I went back home extremely dissapointed.
Then I borrowed one contact cleaner (electronic spray cleaner) from a friend and tried spraying the the lens while it is drawing back and forth, kept it warm a for a while. At first, got scared when the lens totally jammed when i tried to turn it on, then i tried throwing it on the carpet floor (2 feet height) several times. And wallah it works...
Be extra careful when throwing and make sure that the LCD face is NOT the one hitting the floor to avoid damage on the LCD (Technique: throw it in a circular horizontal motion, like throwing a freezebee). The camera should be OFF when you throw it. Be extra careful not to spray excessive amount or it may give stain on the inner side of the LCD.
It seems that a tiny (dirt) particle has got inside its mechanism which cause the malfunction. I got this throwing thing advice from some of the user on the web which are having the same problem. Unfortunately, in my case we need a little help from a Contact Cleaner. This throwing things really work in this type of problem...
Posted on Feb 07, 2009
Gave it a (gentle) wack with my hand while powering on...it worked!
Posted on Sep 12, 2009
The same exact thing happened to me... I gently tapped the front of the camera just below the lens on a countertop while powering on. The lens was stuck closed. It opened right up and came on!!
Posted on Jul 06, 2009
Banging it worked! I wish I had done that hours ago when I needed my camera!
Posted on Oct 18, 2009
I was soooo excited that I wrote in the question box instead of the solution box. OMG it really works! Had this problem for a while and I thought it was the battery. Bought a new battery today went to the repair shop and they could not do anything at the moment as the battery had to be charged first. So I went home charged it myself and had the same problem. I searched on the internet for solution and to my surprise I see that many people had or have the same problem. I had nothing to loose so I dropped it sitting on the sofa. AND IT REALLY REALLY WORKS!!! THE PROBLEM IS GONE AND I CAN TAKE PICTURES AGAIN! THANKS GUYS!!! MANY MANY THANKS!! HAVE A GREAT HOLIDAY SEASON.
Posted on Dec 04, 2010
I banged the camera with lens on upper side and it worked. Thanks for the solution.
Posted on Nov 12, 2009
I had the same problem, I tried few solutions mentioned over here, but no luck. Then I removed the battery when the camera is on , so that the lens will be out and also I removed the memory card. Then I dropped the camera with lens facing downwards in a cushion bed for multiple times and it worked.
Posted on Oct 21, 2010
Same problem! I wacked the camera on my palm, and gently jiggled the lens as it was coming out and going back in. The same error message went away. I believe the (2 foot) drop got the lens mechanism bent or dirty.
Posted on Jul 31, 2008
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Posted on Jan 02, 2017
the sensor might have got damaged while dropping ....so better take to service center to get it repaired ....
Posted on Aug 29, 2008
turn it on
take hold of the end of the lense, then pull and twist gantly you may hear it click but dont force it then turn off and on again this may solve your problem
Posted on Nov 03, 2008
Did you find the manual and disc you were looking for? I have them and might be able to help you buy making copies for you if you are interested. write me at firstname.lastname@example.org my name is barney I love that camera and use it everyday. I am finally looking to upgrade from 1.3 mp.... I paid $350.00 for that camera in 2001... can you believe what you can buy for $350.00 in cameras now??? I have had to buy 3 teenage daughters and their mom cameras in the mean time, I just got my 16 yr. old a Nikon 3000.... that stuff was expensive. Let me know about the manual, sincerely, ( I have kept it all these years for something , it must be for you.) I will help you if I can.
Posted on Jun 29, 2010
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