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Frozen mouse my pc mouse is frozen

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Re start your PC.

Posted on Nov 21, 2013


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Posted on Jan 02, 2017

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What to do when my mouse freezes?


First make sure is not the computer frozen, by pressing the Windows key on keyboard, and if the menu comes up then is not frozen. Next, if not frozen move the mouse to another USB port, if frozen restart the computer by pressing and holding power for 5 seconds.

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1.driver is not compatible
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If you were using a physical mouse (instead of a track pad), then try a different mouse.If you were using the track pad, get a USB mouse and plug it in. If it works, then continue to use the USB mouse. If no type of mouse will work at all, it is a software issue. If rebooting doesn't fix the issue, you may have to reinstall windows. If you are using a mouse with a driver that was installed using a disk, try uninstalling that driver from the add/remove programs window (programs and features wind on vista and later).

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The mouse or arrow of my pc stops and i have to restart my pc again.


Hello,

Confirm if your PC is frozen, or if the mouse has stopped working by pressing the WINDOWS key on your keyboard. If the mouse has frozen, pressing the windows key will bring up the start menu. If it does not open, then the Operating system is frozen. Try opening your DVD / CD-ROM device. When it opens, the PC is not frozen.

If the Operating system is frozen, then most likely you have a Hard Drive problem, extreme Hard Drive fragmentation or corrupt system files causing this.

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Hi,
Please try the following to fix the problem,
1.) Did we accidently press the button to 'enable/Disable' the touch pad/mouse?, for most of the machines its fn-f9.
2.) Try plugging in an external mouse to see if you can get back your mouse functionality.
3.) There can be a problem with the touch pad, try reinstalling the drivers again.

Please let us know if that was helpful enough.
Good Luck & Thanks
Shiv.

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check on second pc if not working there contact logitech for warranty info on device.

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Did u try change to another port (USB) and another mouse?


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