Question about DeLonghi Intensa ECAM 23.210 W 2-Cup Coffee Maker

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After descaling there is now a message that says General Alarm

We've turned it off at the power and back on, then it does a self-check and eventually comes up with the message General Alarm, and won't do anything.

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Posted on Jan 02, 2017

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SOURCE: My Delinghi eam3500 has come up with general

The general alarm message after the machine taking too long to heat up -in deed shows a problem to reach the correct temperature.
So there are a number of possible causes:
the 2 heaters (water/steam) the NTCs(temperature control sensors)
the tempearature overheat-fuses. In my case it was the (water-)heater itself. Be sure to unplug the machine from power supply befor opening!!!
First test then-do the heaters warm up??.....carefull if they do-they are hot!!! If one of them doesn´t warm up- Unplug again!...and then measure the resistance of this heater-If the heater is ok,it should show around 50-58 ohms. If it shows indefinite resistance the heater is broken and you have to exchange it.
In case of both the heaters showing the~50ohms you will have to check the thermal resistors/fuse/NTC.
For me the two forums below wer of great help for me...of course they are in german...but didn´t you wish to learn a foreuage anyway???
Good luck and best regards
Wolfgang
Ref,:http://www.kaffeevollautomaten.org/forums
http://www.kaffee-welt.net

Posted on Dec 25, 2009

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Hi,
been talking to Gaggia (Philips) and they told me that with the newer Breras, you need to ill the water tank, put the machine into standby, then press the long and short cup buttons together for 6 seconds. This will start an auto descale programme (that they didn't mention in my manual!). A small amount of water will be dispensed through the coffee nozzles, then it will stop and the warning triangle and the prime warning light will come on. Place a large container under the panarello, then turn the knob to the right to dispense water. It will dispense about 50 - 100 mls (cold) water, then stop for about a minute. Just leave it and eventually it will empty the tank. Refill it and start again, but it will stop after a few seconds. Turn the knob back to central position, then it will dispense another small amount of water from the coffee nozzles, then stop with warning lights again. Turn the knob back right to dispense water, if it stops because of empty tank, just refill it. Eventually, the machine will stop and go to standby. Turn the knob back to the centre, refill tank yet again and the machine will start normally WITHOUT that descale warning light. HOORAY !!

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How to descale a noritz tankless water heater


1) Copy following links for general descaling resources for Tankless:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html#de-lime

2) Add a comment with what you discover

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Yesterday and today the machine did not come on as normal it said press next + change, nyesterday when I did that it said generic alarm, but then worked, today the generic alarm would not go off. the book...


I had the same problem with the infuser stuck at the top and the triangle light staying lit. I fixed it by unplugging it from the wall. I then removed the side panel and the back panel.

Facing the rear move the sprocket that the motor drives. The best way to start it (if it is stuck) is with a flat screen driver on the right side of the motor and push the sprocket towards the front. Once it starts you can either pull the belt from the other side or push it from the right side. It took 10 minutes to get the infuser to completely come down.

After that I pulled it out and cleaned everything. When I put everything back together the light stayed on and the machine would not respond. I did fix it by turning on the machine, pulled the power plug, and when I plugged it back in the system went through its cycle. Everything is fine now.

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1 Answer

The machine says to descale _ How do I do that???!!


THIS INSTRUCTIONS ARE FOR THE MIELE CVA 615,

The coffee system must be descaled regularly. The time period depends on
the water hardness set. The appliance will display a reminder message and
will eventually lock if not descaled. The message window will first display:
"DESCALE AFTER COFFEES: 100".
This message will appear until the appliance is descaled or locks. When
the count is down to zero, the appliance will lock and the message
window displays: The appliance can only be used again
once descaling has been performed. Let the machine cool before
descaling. Remove the sleeve of the steam nozzle to avoid damage from
the descaling agent. Only use the enclosed descaling tablets for descaling.
The descaling tablets are specially designed for descaling this coffee
system. Other agents may damage the machine and affect the taste of
the coffee and hot water. The descaling tablets can be purchased
from Miele.
To prevent damage to the exterior of the machine wipe up any descaling
solution spills immediately! Add 2 liters of water to the water tank. Dissolve two of the enclosed
descaling tablets in the water.
^ Close the water tank and insert into position.
^ Close the door. The descaling will take place in the
automatic descaling program.
Automatic descaling
^ Turn the program selector
counterclockwise to the "Program
mode" position.Press e, to select "Descaling" with the asterisk. Press ENTER.

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From page 21 of the owner's manual: Message: general alarm. Meaning: The inside of the appliance is very dirty. What to do: Clean the inside of the appliance thoroughly, as described in section 15. If the message is still displayed after cleaning, contact a service center.
Hope that all your machine needs is a thorough cleaning; it's not that difficult.

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Ok first check if the machine is in greenlight state when you press and hold the water button, as it will not work when the red exclamation mark blinking.

also check if the button work at all flipping back and forth to hot water and steam.
I have never had this problem that it dident work.
But remember this, you dont have to do the descaling again as that has nothing to do with the reset.
You can even reset the descaling alarm with out having done the descaling.

If that for some reason wouldent work I would think its the CPU card is not working.

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Easier, call their 800 number and they'll walk you thru it.

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DELONGHI

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