Question about Frigidaire MWS939Z Top Load Washer

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How do I fix my leaking washer machine

I noticed my washer was leaking from the bottom, so I took the front panel off and pin-pointed the problem. It is coming from some kind of a seal I believe, but the leak is at the bottom of the tub where the spinning deal that spins the tub connects to the tub. So can I fix the problem with just some hand tools at home or do I need to call a profesional, or better yet is it fixable? And how?

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Thank you! I just discovered the exact same problem with my 18 year old machine tonight. You saved me the cost of a service call from the plumber. I will go straight to the appliance store tomorrow and just buy a new one. Many thanks for saving me time and money.

Posted on Feb 11, 2008

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Lost, I'm afraid that the tub seal/bearing assy. is an extremely complex repair and should be referred to a pro. Not only for the reason of complexity, but they'll also put a warranty on their work. Now there IS a bright side to this if the unit is less than 5 years old. The transmission and seals have a 5 year warranty! You won't need your original proof of purchase/receipt. You will need your full model number and serial number, though. Then go to this site, http://www.frigidaire.com/support/support.asp and contact them. If your unit is more than 5 years old? Well, I advise my customers to replace the washer. Simply because the cost of the repair will far outweigh the overall value of the machine. Think of it this way... if your washer were in perfect condition at its' current age and you decided to sell it. What would you be able to sell it for? $125.00 max? This number should be the limit you'd be willing to spend for repairs. If you decide to replace it, look at the Whirlpool built units. Even the used ones are better made than the Frigidaire units. Hope this helps.

Posted on Oct 08, 2007

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1 Answer

Cold water leaks into tub when machine is off


Try to identify roughly the area the leak is coming from. This will eleminate some of the following

Hose Connections
Check the rubber washers or replace if the hoses are leaking at the WATER INLET valve

Door Seal
This is a common place for leaks. Carefully check by partially pulling seal inside out and check for punctures, pens, pencils... Additionaly if the door is not closing properly it may need a door adjustment. This can easily be done by loosening the hinge bolts on the front panel, adjusting and retighten. The seal is also known to get lightly snagged by zippers or rub by heavy items when close are being removed. This tends to cause the seal to get damaged at the six o'clock position. This is sometimes hardly noticeable but if it is leaking from the bottom of the door replace door seal.

Water Inlet Valve
If the hose connections are good to the water inlet valve check that water is not leaking from the valve itself it is replace inlet water valve

Drain Pump
Check the drain pump housing and all hose connections. The drain pump is behind the lower panel, behind the back panel, and sometimes removal of the front panel. Hoses can be tightened. If hoses or pump housing is leaking replace pump .

Outer Drum
The outer drum is 2 halves bolted together some washers have a seal between others do not. If the washer is leaking between the seems disassembly of the washer will be necessary. The top panel, console, front panel, door seal, struts. 9696d86e-1b8b-4b2e-af2c-6f3a3ae921dc.jpg

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Kenmore 417 97962705 Leaking below tub from transmission gasket


see this causes and fix it. God bless you

Try to identify roughly the area the leak is coming from. This will eleminate some of the following

Hose Connections
Check the rubber washers or replace if the hoses are leaking at the water inlet valve.

Door Seal
This is a common place for leaks. Carefully check by partially pulling seal inside out and check for punctures, pens, pencils... Additionaly if the door is not closing properly it may need a door adjustment. This can easily be done by loosening the hinge bolts on the front panel, adjusting and retighten. The seal is also known to get lightly snagged by zippers or rub by heavy items when close are being removed. This tends to cause the seal to get damaged at the six o'clock position. This is sometimes hardly noticeable but if it is leaking from the bottom of the door replace the door seal.

Water Inlet Valve
If the hose connections are good to the water inlet valve check that water is not leaking from the valve itself it is replace the water inlet valve.

Drain Pump
Check the drain pump housing and all hose connections. The drain pump is behind the lower panel, behind the back panel, and sometimes removal of the front panel. Hoses can be tightened. If hoses or pump housing is leaking replace the pump assembly.

Outer Drum
The outer drum is 2 halves bolted together some washers have a seal between others do not. If the washer is leaking between the seems disassembly of the washer will be necessary. The top panel, console, front panel, door seal, struts. Follow the video for the strut replacement and remove the top springs and the inner and outer drum will pull out the front.

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see this causes and fix it. God bless you

Try to identify roughly the area the leak is coming from. This will eleminate some of the following

Hose Connections
Check the rubber washers or replace if the hoses are leaking at the water inlet valve.

Door Seal
This is a common place for leaks. Carefully check by partially pulling seal inside out and check for punctures, pens, pencils... Additionaly if the door is not closing properly it may need a door adjustment. This can easily be done by loosening the hinge bolts on the front panel, adjusting and retighten. The seal is also known to get lightly snagged by zippers or rub by heavy items when close are being removed. This tends to cause the seal to get damaged at the six o'clock position. This is sometimes hardly noticeable but if it is leaking from the bottom of the door replace the door seal.

Water Inlet Valve
If the hose connections are good to the water inlet valve check that water is not leaking from the valve itself it is replace the water inlet valve.

Drain Pump
Check the drain pump housing and all hose connections. The drain pump is behind the lower panel, behind the back panel, and sometimes removal of the front panel. Hoses can be tightened. If hoses or pump housing is leaking replace the pump assembly.

Outer Drum
The outer drum is 2 halves bolted together some washers have a seal between others do not. If the washer is leaking between the seems disassembly of the washer will be necessary. The top panel, console, front panel, door seal, struts. Follow the video for the strut replacement and remove the top springs and the inner and outer drum will pull out the front

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The washer started making a noise about a month ago, kind of like change rattling in the bottom of the machine. Today the machine leaked water all over the laundry room and down the hall. It didn't come...


sounds like the water pump, is leaking or the rubber hose from the drum to the pump. its very hard for money to get thru the filter holes, of the drum to the pump

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Inspect the door bellow (seal) for any rips or tears. It may be worn or loose and require replacement. This is a fairly simple repair that anyone can do with a little guidance. The following link explains step-by-step how to install a door bellow on a Whirlpool Duet front loader:

http://www.fixya.com/support/r385210-replacing_door_bellow_kenmore_elite

Although the bellow may not have any physical tears, they can also become mishapened over time due to normal wear and not seal properly. You should have a good tight seal all the way around the door.

Read through the link provided and let me know if you have any questions.

NOTE: There is another method you may try as well. Although I do not prefer this next method because these washing machines are very heavy, an alternative way of replacing the door bellow is to remove the lower toe panel and tilt the washer back at a 45 degree angle instead of removing the washer front panel. If you use this method, make sure it rests against the wall and will not tip forward. This allows the wash tub to drop down and away from the front panel and gives you access to the the rear bellow clamp through the bottom. This can save you some time. Thanks to user DGBG for the helpful tip.

If you would like some helpful exploded view diagrams of your washer that you can reference, you can use any of these web sites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com

Just use your model number to begin your search criteria.

NOTE: These door seals do wear out and require replacement from time to time. However, overloading the washer to the point where items get caught in the door area can contribute to premature wear and tear.

Some additional items to look for that may cause leaks:

1. Check the dispenser tubes that pentrate the door bellow. Sometimes they get pushed behind the rubber causing the water to trickle behind the bellow and leak. You will notice this on fill and rinse.

2. Check the rear bellow clamp that holds the seal to the front facing of the wash tub. The clamp can come loose, causing it not to seal properly.

3. Check the drain pump and drain hose. If you notice any pooling of water in the cabinet it could be a loose drain hoses or a leaky pump.

4. Check the area under the wash tub. The tub consists of two halves bolted together with a seal in the middle. If the seal is leaking it may need to e replaced. NOTE: This is a labor intensive repair.

5. Check the right hand side of the wash tub for a small air dow hose. Sometimes this hose comes loose and starts leaking. This hose runs to the pressure switch and is what is used to sense the pressure differential in the wash tub. If this hose is leaking, you would have problems with the washer overflowing.

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