Question about DISH Network Televison & Video
I just had a dish 500 removed which used to rewind 2 hours on live TV. Now they put in a new dish 500 and it only rewinds 1 hour on live TV. Not only that the remote is driving me crazy. If I press pause for 1 minute and press play it jumps back or forward 10 minutes at a time and it is hard to find where I am. Could it be a bad box, or maybe the remote or both. I called the so called tech's to no avail. Please help.
Posted by Anonymous on
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Posted on Jan 02, 2017
The problem is in your cable connection on the back of your monitor or Box. I had the same problem and solved it by reattaching the VGA cable that was loose.
Posted on Jul 19, 2008
SOURCE: recordings skip to Live TV
Actually when I contacted Dish, they offered to replace my unit and I'm glad to say it went very smoothly. Never did receive confirmation on what the problem might have been but I didn't even have the protection in place and they replaced it, no questions asked. I'm guessing they were aware of the issue whatever it was. I was afraid it might have had something to do with sitting the unit on top of some of my other stereo components.
Posted on Aug 29, 2008
Make sure that the software is correct. Should be P4.07
you can go into the DVR and replace the hard drive but I would suggest getting Dish Home Plan, Replace the receiver and then cancel the Home Plan. Talk to Dish Network and they will work with you.
for tech support go to: tech.dishnetwork.com
Posted on Dec 30, 2009
When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.
Posted on Jan 19, 2011
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