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Can not rewind 2 hours with new dish network only 1

I just had a dish 500 removed which used to rewind 2 hours on live TV. Now they put in a new dish 500 and it only rewinds 1 hour on live TV. Not only that the remote is driving me crazy. If I press pause for 1 minute and press play it jumps back or forward 10 minutes at a time and it is hard to find where I am. Could it be a bad box, or maybe the remote or both. I called the so called tech's to no avail. Please help.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Philips FTR 9964 Receiver Problem

The problem is in your cable connection on the back of your monitor or Box. I had the same problem and solved it by reattaching the VGA cable that was loose.

Posted on Jul 19, 2008

SOURCE: recordings skip to Live TV

Actually when I contacted Dish, they offered to replace my unit and I'm glad to say it went very smoothly. Never did receive confirmation on what the problem might have been but I didn't even have the protection in place and they replaced it, no questions asked. I'm guessing they were aware of the issue whatever it was. I was afraid it might have had something to do with sitting the unit on top of some of my other stereo components.

Posted on Aug 29, 2008

  • 6 Answers

SOURCE: dish 510 DVR that wont record properly or play paused TV show

Make sure that the software is correct. Should be P4.07
you can go into the DVR and replace the hard drive but I would suggest getting Dish Home Plan, Replace the receiver and then cancel the Home Plan. Talk to Dish Network and they will work with you.
for tech support go to: tech.dishnetwork.com

Posted on Dec 30, 2009

  • 1 Answer

SOURCE: Teac HDR2500T Fast Forward/Rewind problem: It

easy, download the software update from the teac website- had the same problem myself

Posted on Jun 21, 2010

raycalo
  • 358 Answers

SOURCE: i can't pause or rewind my moveie

fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
DISH Network

Posted on Jan 19, 2011

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Hi my name is Mike Houston, a Social Media Representative atDISH. To get the full experience of HDTV for your new LED HDTV, you will wantto move the receiver to the living room. I will leave you my e-mail; michael.houston@dish.com, and I willbetter assist you.

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Nick Franta
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DVR refuses to rewind or pause live TV or record


ruukasu2005,

If you are still experiencing problems with your 625 receiver performing live DVR functions, try unplugging the receiver for about 10 seconds and plugging back in. This will cause the receiver to reboot and acquire satellite signal. After the picture returns, then try to pause. If it still doesn't work, then we may need to replace the receiver. I hope this helps.

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I can't pause or rewind my moveie


fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
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Recently whenever we try to watch a recorded item on our dvr or try and rewind a live segment the show acts very jumpy and then eventually freezes. Nothing we do can change the frozen picture changing...


Guest,

Are you still having problems with your DVR receiver? Try unplugging the receiver for 10 seconds and plugging back in. The receiver will reboot and acquire satellite signal. If this doesn't fix the problem there may be an issue with the receiver. I hope this helps.

Ray Calo
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Jun 10, 2010 | DISH Network ViP722 DTV Receiver /...

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My new receiver is jumping around between channels, rewinding, sutting off and turning it self back on. Note NEW


Well if it NEW, take it back, this is a microprocessor problem and should NOT happen especially to a new unit. Umm make sure ya remote isn't being activated..

Jan 31, 2010 | DISH Network ViP622 DVR DTV Receiver /...

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Dish 510 DVR that wont record properly or play paused TV show


Make sure that the software is correct. Should be P4.07
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for tech support go to: tech.dishnetwork.com

Dec 27, 2009 | DISH Network DVR 510 DTV Receiver /...

1 Answer

Dvr not working. Won't record, pause rewind


Try unplugging the unit from the electrical outlet for about five minutes- much longer than required- and try it again. If this fails you will need a service technician to resolve the issue. Thanks for using Fix Ya.

Sep 24, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Dvr doesent work


Hi djn Collinswhen your DVR is not allowing you to pause or rewind live TV you will need tounplug the receiver for 10 seconds and allow the receiver to power back up and acquirethe signal. Then you will want to try the functions again and make sure theyare working fully.

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2 Answers

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i think this was a software issue, hopeffully its been resolved by now??

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