Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer
The printer says there is a problem with the printer or ink system. I turned off and on and it didn't fix. I also can't access the ink cartridges. They won't pop up.
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: HP K850 cartridge problem
I had the same problem, all cartridges lights came on.
I did two things:
1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.
Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.
2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.
Posted on Apr 19, 2009
Hi ok try
I found this I know your error not in here but it may work for
It worth a try nothing to lose and it may work.
I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it
Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...
Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 08, 2010
Under the cartridge is a black like pump - on a new cartridge this is hard and rests firmly on an area inside your printer. As you print, the pump becomes softer - this is how the printer determines it is empty. Once refilled, the pump does not get back to the original state. Open the bottom of the cartridge and put a firm solid piece of folded paper in there - make sure it is steady and re-close cartridge. It will now read as full but may also show full - judge ink levels by the quality of print. Also make sure chip has not expired.
Posted on Feb 17, 2010
The answer to the above question is clearly misleading.
If you consult the documentation for your HP K5400, which can also be found online, you will find that the printer cartridge lights also blink when the print heads require replacing.
If you have replaced the cartridge and the light still flashes, this is the most common solution. Replace the print heads.
Unfortunately because the printer is badly designed, there is no way of indicating this, and you will have troubles if you attempt to get the HP Toolbox or any other diagnostic tools working.
Posted on Feb 22, 2010
Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.
Posted on Mar 15, 2010
Tips for a great answer:
Dec 28, 2015 | HP Officejet 6600 e-All-in-One -...
Aug 10, 2015 | HP OFFICEJET PRO 6830 E-ALL-IN-ONE PRINTER
Jan 15, 2015 | HP OfficeJet Office Equipment & Supplies
Jul 25, 2014 | HP Officejet Pro 8500 Wireless All-In-One...
May 12, 2014 | HP Officejet 4620 e-All-in-One Printer,...
Feb 02, 2012 | HP Officejet Pro L7680 All-In-One Printer
Mar 12, 2011 | HP Officejet Pro 8500 Wireless All-In-One...
Nov 29, 2008 | HP Officejet Pro L7480 All-in-One...
184 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: