Question about Canon Pixma iP6000D InkJet Photo Printer

1 Answer

Error 5100

I've had my computer for quite a while and I have never used my printer because it has never worked when I turn it on it says Error 5100 and tell me to turn the printer back off and on againI do it and smae things pops up. WHen I try to print something it says the printer can't be found but I connected everything and I dont know what to do anymore

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  • iamstuuupid Nov 04, 2007

    i have the same problem!! any solutions?

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1 Answer

Maybe you haven't put your ink carterages in properly, I had the same problem and fixing their position solved it  

Posted on Dec 27, 2007

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There's an error 5100 appear on my printer canon mp770. I need some help,please.


Problem You are unable to print and receive the message Error 5100 on the computer or printer display screen.
Cause Error 5100 is a carriage error that can usually be fixed by using service mode and flushing the printer heads when it has a blockage.
Solution Try the following:
If this doesn't work then the printer may need repair.

Canon Printer Error 5100

Oct 19, 2012 | Canon LASER SHOT LBP-2900 Printer

1 Answer

ERROR 5100


Hello and Welcome

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed

Further assistance i am here to help

Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using Fixya

Mar 11, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Error code 5100 i have turned off machine, unplugged at electrical source. After 30 min replugged in to electrical source, turned on printer. Pressed print button. Machine processes for a few minutes...


Hello and Welcome

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed

Further assistance i am here to help

Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using Fixya


Mar 11, 2011 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

What is error 5100 and how to fix?


Hello thanks for using FixYa

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  • Turn off printer
  • Remove both the cartridges from the printer
  • Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  • Return the cartridges
  • Turn on the printer.
Error will be removed


I hope this solution will also helpful for you

Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Feb 23, 2011 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

SERVICE ERROR 5100


for error 5100 usually i turn off my printer, then disconnect the usb cable then connect again to computer
then i turn on my printer again
try it

i hope this helpful
thank you for using fixya

Feb 19, 2011 | Canon PIXMA iP1300 Printer

2 Answers

Service error 5100 on Canon IP 2770


Hello thanks for using FixYa

Error 5100 means that the cartridge can not be detected by the printer. Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  • Turn off printer
  • Remove both the cartridges from the printer
  • Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  • Return the cartridges
  • Turn on the printer.
Error will be removed
I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Feb 01, 2011 | Canon Pixma iP2700 InkJet Photo Printer

1 Answer

I have error 5100 pixma ip1000


Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps!

Dec 21, 2010 | Canon PIXMA iP1000

1 Answer

Error 5100


Please remember to rate other users who assist you for free :)
Service error 5100 is a carriage home position error.

Turn off and unplug the printer from the power supply.

Remove any paper.

Buy a can of compressed air from an electronics shop or computer store. Use the compressed air (Not a vacuum!!!) to blast out any dust bunnies, paper particles and debris. (Don't do this with the cartridges removed as you're likely to fill the printhead with air!!)

Use isopropyl alcohol and a cotton swab (Qtip) to clean the plastic strip that runs the length of the guide rail (the metal rail that the cartridge carriage moves along), it may be contaminated with ink and debris.

Remove and reinsert the ink cartridges inside the cartridge carriage to ensure that they're connecting properly.

With the power off, carefully slide the print head (carriage) to the center of the guide rail. You should not have to force it! (There will be some light resistance but it should move quite easily by gently pushing on it with your finger.)

Close all the access doors, plug it back in, connect your USB cable and turn on the power.

As it runs through the initialization, the printer should sense that the carriage is out of position and automatically move it back to where it should be.

Good Luck.

Sep 25, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

2 Answers

Service error 5100. Cancel printing and Press OK button. If this doesn't clear the error, see the printer manual for more detail.


Had a same problem, here is what i ve received from canon support:
"Dear Customer,
Thank you for your recent enquiry regarding your Canon product.
Please be advised that error 5100 indicates a carriage error and the machine will require service."

However I managed to solve it by myself by perform few paper path tests as there was a paper jam inside.

Nov 20, 2007 | Canon PIXMA MP150 All-In-One InkJet...

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