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Check the main power cable or try using another battery to check the power system, if you use another battery and the device not strat up normaly, now you know your device is need to repair by an expert in cervice center.
yes the fuel pump is running, you know because when you put the key up and ready to start you can hear it. I know just what you are talking about I have had that same problem. It is about a $4,00 part should not be more then $10.00. So open the hood and then go to the fuse box you will want to change the fuel pump relay that is in the middle of power point and pcm power relay. Also there is another that has to do with the fuel and that is called fuel system this part is located on the right side of the fuse box and the other is on the left.
I hope that you have every thing work out for you please let me know what happens I hope it works out well.
You problem sounds like a defective Capacitor/Contactor or if the unit has a circuit board a fuse has blown. Are you talking about the whole unit or just the outside unit? e-mail me at firstname.lastname@example.org if you need additional help