Question about Haier HTQ21JAAWW Top Freezer Refrigerator

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FREEZER AND FRIDGE ARE NOT COLD BUT FANS ARE WORKING

When the thermostat knob is turned, fan/compressor will shut off or on but no cold air comes out in the freezer or fridge.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 236 Answers

SOURCE: Freezer fan is not working

the fan may be jammed due to ice build up. in the first instance i would give the unit a full defrost for 48 hours then see if the fan starts after, if not the fan motor may be u/s.

Posted on Jun 02, 2007

rylee_smith
  • 8619 Answers

SOURCE: freezer working fine but fridge wont go cold!

Hi

Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer

  • The defrost thermostat (also called the bi-metal switch)

  • The defrost heater

If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.


Please revert for further assistance and Do rate the solution as "FixYa" if found useful.

Thanks
Rylee

Posted on Mar 25, 2009

landsend
  • 1066 Answers

SOURCE: haier fridge- freezer fine, fridge not getting

The small cooling fan in the freezer compartment that sends chilled air to the food side is defective and needs replacement.  Sometimes that are only frozen stuck.



When you receive advice from this website you have to understand that without the item in front of us, we are only able to provide "a best guess" as to what the problem might be based on you description of the defect.  If you haven't described a clear and precise description of the defect you decrease the chances of an accurate reply.  Thank you. 

Posted on Apr 29, 2009

landsend
  • 1066 Answers

SOURCE: freezer cold, fridge warm

The small cooling fan in the freezer compartment that sends chilled air to the food side is defective and needs replacement.  Sometimes that are only frozen stuck.

When you receive advice from this website you have to understand that without the item in front of us, we are only able to provide "a best guess" as to what the problem might be based on you description of the defect.  If you haven't described a clear and precise description of the defect you decrease the chances of an accurate reply.  Thank you. 

Posted on Apr 29, 2009

imufo2
  • 3773 Answers

SOURCE: Freezer (on bottom) is cold,

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
But is probably a common defrost problem The ice build up
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If
you need more help go here:

http://www.applianceaid.com/procedures.html

MORE
TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Posted on Aug 24, 2011

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1 Answer

Freezer stays cold but fridge has been warm. I turn the thermostat to off for a day and then everything is ok for a week. Sounds like the fan is frozen solid when fridge doesn't work( no sound) Th


If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Please check the link below for tips to remove the panels/parts: http://www.espares.co.uk/advice/fridges-and-freezers/a/2

Jan 11, 2013 | Refrigerators

1 Answer

Fridge not cooling


Hi,

Your description is quite complete but is rather baffling. Pls bear with me while we process by elimination. A few basic/working ideas:
  • most designs call for a single compressor to cool the freezer;
  • the cold air in the freezer is drawn towards the fridge to cool that area;
  • this is performed by a fan drawing air in the freezer through the evaporator;
  • most would have a vent or air pathway to guide the freezer air;
  • all would have thermostatic control to set the desired temperature;
  • some designs have two thermostatic control , 1 for the freezer, 1 for the fridge.
As applied to your concern:
  • compressor is working since freezer is OK;
  • fan is working as you posted but is the air drawn from the freezer, better still, is the air forced/vented into the fridge?
  • could you please check that the air is strongly blown into the fridge area;
  • a little experiment, open the fridge door, look for and press on the door switch, the light should go out, after a lengthy seconds, the fan should trigger on, not only would it be audible, you would notice the frozen air swirling inside the fridge area. If you hold on long enough to the dorr switch, the compressor should kick in (if it is not already running) since the thermostat of the fridge area (if one is present) would sense that the fan is turning but the fridge area is not cooling.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Oct 02, 2008 | Refrigerators

1 Answer

12 yr old kenmore top freezer. Freezer get real cold but does not freeze. Fridge part does not get very cold. I cleaned all the dust from coils, fan runs and all the seetings are good.


Top of Form

If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Please check the link below for tips to remove the panels/parts:

http://www.espares.co.uk/advice/fridges-and-freezers/a/2

Sep 03, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

Side by Side Model # ED5GTN It is not staying cold - freezer let everything defrost and fridge not staying cold.


Open the freezer door and listen for the freezer fan . If you do not hear the fan , tap on the refrig thermostat knob mediumly . If the freezer fan comes on , then the thermostat is bad , pt # 2198202 which is located behind the knob . If you DO hear the freezer fan , then the overload / relay on the compressor is bad which is pt # 8201786 ( comes with instructions ) . Both are easily repairable . If any problems , reply back for more help .

Aug 03, 2010 | Refrigerators

2 Answers

Not cooling as normal 2008 summit ridge reserve dometic rm 1350 with ice maker. started acting up last year, fans not coming on so I addedan external one .problem solved until recently lost power. now...


Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Sep 21, 2009 | Refrigerators

1 Answer

Fridge and freezer same temp.


First of all, there is only one thing that cools in a fridge and that is the freezer. The fresh food section is cooled by air forced into it from the freezer.
  • You ice maker will not work if the temp inside the freezer is above 5 degrees. It has a thermostat inside it that enables it.
  • The knob that turns the fridge off and on is the thermostat for the freezer.
  • The other knob opens and closes a damper between the freezer and fresh food section.
  • There is a fan that should be running that pulls air from the freezer into the fresh food section.
(The factory does make the discription of the knobs confussing)

Now. turn one of the knobs all the way one way and then the next. If it turns the compressor off, it's the thermostat. If it does not, try the other knob. Once you find the thermostat, set it in the middle of the scale. Now place the other knob the same. Check and see if you can either feel or hear the inside fan running. If so lets go to the back. This is where your compressor is. It is under the fridge and also has a fan that blows on it. You will need to remove the back bottom panel. See if you can tell if the fan is running. Also notice if the fan is blowing into a set if coils. You should also be able to fill the compressor, if it's hot, it's running. If these two are running, and you didn't see a coil at the fan. Take the front kick panel off the fridge and clean the coil that's under the fridge. If it's dirty, give the fridge a couple hours and see if it cools down. If so, this was your problem. If both knobs are set mid scale, both fans are running, the compressor is also running and the coils are clean. You most likely have a bad timer, compressor or thermostat. This is all that's left.
Please rate solution

Sep 16, 2009 | Amana ASD2326HE Side by Side Refrigerator

2 Answers

Maytag P MFD2561HEB model the frig is not cold but the freezer is fine. How do we set the frig control?


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.


If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Sep 16, 2009 | Refrigerators

1 Answer

My frigidaire gallery FRS26ZSH refrige side is not working but the freezer seems to be keeping things cold... the fan motor is running, is this a compressor problem? help


How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.


If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

Sep 15, 2009 | Refrigerators

1 Answer

My bottom fridge is not getting cold but my top freezer works


The air circulation is neede to prevent this Make sure it's the freezer fan you hear running.

The fridge gets its cold air from the freezer through a vent(damper)between the freezer and fridge.The fan in the freezer blows air throughit. There is a flap you adjust with thefridge temp. control. Make sure it's opening and closing when you adjust thefridge temp ..
If the evaporator coils behind the back panel of the freezerare icing up because of auto defrost failure that will stop the circulation ofcold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. Inmost newer models the timer has been replaced by an electronic control board.If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicksand everything shuts down. The heater should now come on. If it does, replacethe timer. If it doesn't, check the heater and defrost thermostat. Turn thetimer again till everything starts back up to end the defrost cycle.



How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


Aug 16, 2009 | Frigidaire FRT18S6AW Top Freezer...

1 Answer

Burnt smell inside freezer.


Generally speaking it is the refrigerator control that controls the compressor operation. Refrigerator is cooled by air from the freezer. When the refrigerator gets down to its designed temperature it shuts off the compressor. The freezer control determines how much air is allowed to flow into the refrigerator section and there-by controls the freezer temperature.

Mar 18, 2008 | Frigidaire FRS26ZSG

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