Question about Kodak ESP Office 2170 All-in-One Printer

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Printer will not print

It will not print, says printhead is loose or missing. install printhead or cartridges (code 3513). I've removed the print head & installed new ink cartridges

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Posted on Jan 02, 2017

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SOURCE: Newly installed and getting error on printhead and ink cartridges

If that error happens every single time you turn on the printer, that pirnthead is faulty.
But if the error only happens some times, try a firmware update from www.kodak.com/go/downloads

Posted on Jul 09, 2008

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SOURCE: Error message: Printhead missing, not installed correctly or has come loose

In regards to the error message with the printhead missing or come loose......I had that issue just shortly after I installed my printer. I was going crazy trying to fix it taking it out and reinstalling which was a pain, removing the cartridges and then the printhead to no avail. Finally I got smart and disconnected the power cord from the printer itself, not directly from the outlet. Once I did that and turned the printer back on the error was gone. It might have been a fluke, but it worked for me, so you might want to try it.

Posted on Aug 30, 2008

  • 4 Answers

SOURCE: Error - printhead nor installed correctly or has

I have same problem, Kodak suggest calling customer support for replacement part.

Posted on Feb 16, 2010

  • 103 Answers

SOURCE: The screen says : Printhead missing, not installed

Printhead is faulty > Needs to be replaced

call kodak aio support and get a free printhead replaced

Posted on Mar 01, 2010

  • 22 Answers

SOURCE: print head missing, not installed

You probably have faulty print head, or try cleaning contacts on your printhead and in your printer.

Posted on Mar 06, 2011

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Why will my printer not print. shows error 3802. just prints blank page. do have ink.


Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.

Jan 18, 2016 | Kodak ESP5 AllInOne InkJet Printer

1 Answer

Printhead Loose or missing. Install printhead or ink cartridges.


THE PRINT HEAD is the LASER that puts the image on the drum which puts the image on the transfer belt then paper or the drum puts on the paper. Missing the Print Head !!!!!!!!!!!!!!!!!!!! did you get it second hand? Not something you can get at a store. Contact the company and see about it being repaired.

Nov 15, 2015 | Kodak Esp 2150se Wireless Office...

2 Answers

I have changed out my black ink cartridge and now it says Attention: Print head loose, missing or not installed correctly.


Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

May 06, 2015 | Kodak Office Hero 6.1 All-in-One WiFi...

1 Answer

My printer is showing error code 3802, I do I do?


Hello Dave,
The error that you are showing means Error: "Printhead is missing, not installed correctly, or has come loose" (105-3513) Please use the following link to help you trouble-shoot and fix this error:
Error Printhead is missing not installed correctly or has come loose 105...

Feb 26, 2015 | Kodak ESP5250 All-In-One InkJet Printer

1 Answer

Kodak ESP C315 Error code 3513 missing print head


Kodak esp c315 .i have the kodak esp c315 and keep getting the printhead loose missing or not installed correctl

Apr 14, 2014 | Office Equipment & Supplies

1 Answer

Even after reinstalling printhead an ink cartridges on Kodakhero 5.1 printer, I still get the error message that the printhead is loose, missing, or not properly installed. What do I do?


Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in isopropyl alcohol or hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work, then you need to try soaking the print head. In this case:
(1) Remove the print head from the printer
(2) Soak it in hot water for an hour or so
(3) Remove it, let it dry completely
(4) Replace the print head and cartridges and test it

Apr 05, 2013 | Office Equipment & Supplies

1 Answer

We installed new ink cartridges and we cannot get the printer to print since that. It says 'printhead loose or missing- error code 3513. It is a kodak ESP 3250. service no. is E116223


Try cleaning the metal contacts on the cartridge and inside the printer that the cartridge touches with some rubbing alcohol and a Qtip. Let it dry before trying again. Make sure that it is seated correctly.
Hope this was of some help,let me know. Thanks for using FixYa

May 16, 2011 | Office Equipment & Supplies

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