Question about Xerox Documate 3220 Flatbed Scanner Original Sealed

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Xerox documate 3220 stuck on "pp"

Unable to install it on laptop. When powered screen shows "pp".. .that's it. Furthermore, It can't turn it off w/o unplugging from electrical outlet

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  • Expert
  • 99 Answers

Disconnect from laptop

Posted on Mar 19, 2016

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Xerox DOCUMATE 510 paperport error

Have you tried going to the Xerox.com site and downloading the new drivers, software available there?
Sounds like there is some corruption in your file system.

Posted on Feb 21, 2008

Arius
  • 446 Answers

SOURCE: Where to buy Power Supply for Xerox Documate 510

part number 70- 0497-100, you can buy this around 50$ , visit www.superwharehouse.com and provide this part number...

cheers dont forget to mark this pls

Posted on Sep 04, 2008

  • 7 Answers

SOURCE: Xerox Documate 152 - Scan quality is now V.BAD!

I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images

  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Posted on Jan 10, 2010

bbl242003
  • 1637 Answers

SOURCE: I could not find the icon for the One Touch

  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Posted on Jan 25, 2011

dlopez762
  • 34 Answers

SOURCE: dont have install disc for

Hello.

I am a Support Engineer with Xerox Scanners. You can definitely download the latest drivers from our website with the links above. Some of the software that came with the scanner is not available for download and must be installed from the disc. If you need to order a replacement disc, you can do so here for DVD or here for CD. If your computer has a DVD reader, I would recommend that option.

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,
Xerox Scanners Support

Posted on Sep 28, 2012

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1 Answer

Is there a mac driver for xerox documate 510?


The short answer is no. Very frustrating. For three years they have promised to develop it and now have chosen to discontinue any support for the 510 and instead tell you to spend several thousand dollars for a new Documate 3220 scanner.
No thanks - so long Xerox

May 16, 2012 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

Xerox Documate 252, just quit working


The flashing green light has the following meaning:

• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.

How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
Button Panel.
If the Hardware View of the panel is open you can also right-
click on the DM252 icon.
The Hardware Properties dialog box opens and shows
information about your Xerox DocuMate 252 scanner.
2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
power down after 15 minutes of idle time. You can change the
time before the scanner powers down, from 1 minute to a
maximum of 3 hours.
3. Click the arrows for the Lamp timeout setting and choose a
time setting.
To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.

Let me know if this solves the problem and thank you, Binary Bob

Dec 09, 2008 | Xerox DocuMate 252 Path-Through Scanner

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