Question about Samsung ML2165W - ML-2165W Wireless Laser Printer

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Samsung Printer C410 Series

Message says to turn off and turn on (to reset). But it doesn't reset and turns itself off. Set up for USB connection (not wireless) -- I don't have wireless features.

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Try downloading the new version of the software for this at: http://www.samsung.com/us/support/owners/product/ML-2165W/XAA

Posted on Nov 24, 2013

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Printer Problems


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

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If you have the manual for the printer look up how to reset it.

also try unplug and push in the power button, then plug it back in and turn it on. let me know if that works.

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

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1 Answer

Printer keeps saying busy printing another document


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

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The "Oxc18" series errors can be removed by resetting the printer. Unplug the USB cable from the printer, remove the ink cartridges. When the "Insert ink cartridges" message appears unplug the power cord from the printer. Wait 1 minute (at least), then reconnect the power cord and turn on the printer if it didn't come on by itself. Reinsert the ink, close the unit and print a calibration page if prompted to do so. Finally reconnect the USB cable to the printer. If this doesn't work, the unit needs service (or replacement if the service call will cost more than a new printer).

Thank you!!

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Hi,

The "Oxc18" series errors can be removed by resetting the printer. Unplug the USB cable from the printer, remove the ink cartridges. When the "Insert ink cartridges" message appears unplug the power cord from the printer. Wait 1 minute (at least), then reconnect the power cord and turn on the printer if it didn't come on by itself. Reinsert the ink, close the unit and print a calibration page if prompted to do so. Finally reconnect the USB cable to the printer. If this doesn't work, the unit needs service (or replacement if the service call will cost more than a new printer).

Thank you!!

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Hi,

The "Oxc18" series errors can be removed by resetting the printer. Unplug the USB cable from the printer, remove the ink cartridges. When the "Insert ink cartridges" message appears unplug the power cord from the printer. Wait 1 minute (at least), then reconnect the power cord and turn on the printer if it didn't come on by itself. Reinsert the ink, close the unit and print a calibration page if prompted to do so. Finally reconnect the USB cable to the printer. If this doesn't work, the unit needs service (or replacement if the service call will cost more than a new printer).


Thank you!!

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1 Answer

Error message


Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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