Question about Alpine Air XL-15 Air Purifier

1 Answer

I cant get the 3rd plate to go in to place purple wires r keeping it from going all the way

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 33 Answers

Third plate? Not on an XL-15. There should only be two slots. Send pic so I can help further.

Posted on Apr 10, 2014


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Loose Fins on Electronic Air Cleaner Cell

I would use hot melt glue to hold everything in place. The air cleaner works by charging the air particle at the front and there is high voltage on the plates. The polarity of the plate alternates where the first plate is positive, the second is negative, the third is positive, forth is negative, etc .
With first wire in front charging the dust particle, the plate attract the charged dust particle to the plate to capture it.

Jan 14, 2014 | Honeywell (F50F1032) Air Purifier

1 Answer


This could be due to a factory wiring error and you may have to make some adjustments to allow installation of the plate.

Nov 21, 2013 | Alpine Air XL-15 Air Purifier

1 Answer

Where can I find wiring diagram for Ecoquest air purifier. Replaced UV lamp and disconnected wires and cannot remember how to place them.

Try checking the contacts to the ozone plate. Or a wire may be loose--check the contacts and sometimes they need to be cleaned with alcohol.

Apr 19, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

I was doing cleaning and maintance on my fresh air unit, I noticed the red wire was no longer connected to clip that powers ac to ozone plate. I trimmed red wire till burned part was gone got good wire...

Congratulations! You did better than many dealers!

Hopefully, the answer to your problem is far easier than replacing the clip!

On the right side of the front panel, among the manual controls, there is a tiny little "reset" button. While the machine is running, press that button.

Then, turn the machine completely off for a few minutes, and then power it up again. Hopefully, that will take care of the message.

If not, inspect the plate. Are there any defects or lint particles? Check the placement of the plate. Is it inserted in the tracks, both top and bottom? Are the metal contact fingers pressing firmly on the metal screen portion of the plate?

If this still doesn't take care of the message, there is something wrong with the wiring, plate, or contacts, or the computer is malfunctioning! Call Vollara (new name for EcoQuest) customer service 800-989-2299 and ask for repairs. Someone there may also have suggestions, before you go to the trouble of sending in the machine. Use #16618 if you need a referral number.

Jan 13, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

I lost neutral on the electrical service and my cleaner no longer works, i changed the fuse that had blown, but when i turned the filter on it simply blew the new fuse

Blowing a new fuse would indicate that there is some component of the machine which was damaged. The fuse is a safety device which keeps electricity from flowing through defective wiring.

You can visually inspect the machine to see if there are any wires, connections, or components that appear to be damaged, burned, loose, or broken. The plates need to be perfect, without cracks, burned spots, loose mucilage, broken screens, etc. The contact fingers should be screwed firmly in place, and they should press firmly against the screen part of the plate.

If you can detect and then repair any of the above defects, and if the machine still blows the fuse, you can assume that the problem is deeper in the machine and it needs professional help! Unfortunately, Vollara (formerly EcoQuest) no longer makes or repairs the Flair. You can contact Vollara customer service 800-989-2299 to locate a dealer in your area; they may have another machine or know where you could get one. They may also know of someone who could repair it for you.

Jan 12, 2011 | Ecoquest Flair Air Purifier

3 Answers

Hi,I cleaned the plates on my sharper image quadra air purifier and the inside of it to.But the red light keeps blinking on the cleaning overdue light,how do i get it to stop blinking?.It never did this...

I've had a problem with the contacts being broken. there are little contacts on the bottom of the plates that spring out when it is reinstalled. they push against 2 wires inside teh unit. make sure they have good contact...

Sep 06, 2010 | Sharper Image Ionic Breeze 3.0 Air...

4 Answers

I just purchased a used Alpine Air XL-15 from ebay that was listed "AS IS" because it didn't have the "3" ozone plates required for it to run. I have properly placed the new plates that I bought and the...

Also check the Fuse. Its on the back of the unit. Press in and turn to remove it. You may be able to just do a visual check and see if the fuse it is still good. however you may want to test it for continuity with a Multi-meter.

Mar 06, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

What order to the 3 wires go on the on/off swith. ther is a purple, black and orange wire

found my note with the info i needed. neveremind and thanks for your help.

Oct 01, 2009 | Alpine Air Eagle 2500 Air Purifier

1 Answer

Every time I try to turn the purifier on it says install plate

The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.

Sep 23, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Ecoquest fresh air repair

Regardless of unit the purifier plates may need replacement. How are the plates cleaned? Could it be that there is a residue from the cleaning agent present after cleaning? With new plates there is a little oil on the plates to prevent oxidation when in storage or transit. A little rubbing alcohol would do the trick.
Make sure the plates are dry before putting them back into the unit.

If the plates are seated right and clean you should see a faint purple glow on the plates when the unit is on purify.

Let me know if that's the case.


Dec 18, 2008 | Ecoquest Fresh Air Air Purifier

Not finding what you are looking for?
Alpine Air XL-15 Air Purifier Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alpine Air Air Purifiers Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers


Level 3 Expert

76846 Answers

Tom Chichester

Level 3 Expert

36241 Answers

Are you an Alpine Air Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides